---
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title: Set Up Users to Send Invitations to Attendees from Lightning Experience and the Salesforce Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/customizeactivities_event_invite_lex.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.customizeactivities_event_invite_lex.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8a1e09a93cc18fdcb3b059d46eb0d5771768ed19a16c59f07f4e7453cabc19b7
description: "Setting up event invitations in Lightning Experience and the Salesforce mobile app requires one of our Microsoft® or Google integration products: Einstein Activity Capture or Lightning Sync."
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Set Up Users to Send Invitations to Attendees from Lightning Experience and the Salesforce Mobile App

Setting up event invitations in Lightning Experience and the Salesforce mobile app requires one of our Microsoft® or Google integration products: Einstein Activity Capture or Lightning Sync.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Events are available in Salesforce Classic, Lightning Experience, and all versions of the Salesforce mobile app in
              <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong>
              Editions.
            </p>
            <p>Einstein Activity Capture is available in Lightning Experience and all
              versions of the Salesforce mobile app in <strong>Essentials</strong>, <strong>Professional</strong>,
              <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong>
              Editions.
            </p>
            <p style="margin-bottom:0;">Lightning Sync is available in Salesforce Classic, Lightning Experience, and all versions of the Salesforce mobile app
              in <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and
              <strong>Developer</strong> Editions.
            </p>
          </td>

        </tr>
      </tbody>
    </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important

Starting in Winter ‘21, [Lightning Sync isn’t available](https://help.salesforce.com/apex/HTViewSolution?urlname=Lightning-Sync-End-of-Sale&language=en_US) to new Salesforce customers. Use Einstein Activity Capture to sync events, contacts, and emails between your connected account and Salesforce.

If you have Lightning Sync, use the [migration tool](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_parent.htm&type=5&language=en_US) to move to [Einstein Activity Capture](https://help.salesforce.com/articleView?id=einstein_sales_aac.htm&language=en_US) before Lightning Sync retires in 2027. Before you migrate, review [Compare Einstein Activity Capture and Lightning Sync](https://help.salesforce.com/s/articleView?id=sales.email_integration_admin_eac_vs_lightning_sync.htm&language=en_US) to understand what to expect when you migrate.

If your org is exempt from migration because of a licensing issue or if your org doesn’t support Einstein Activity Capture, you won’t see the migration tool in Lightning Sync.

First, make sure that you meet either the [Einstein Activity Capture system requirements](https://help.salesforce.com/articleView?id=aac_system_requirements.htm&language=en_US) or [Lightning Sync system requirements](https://help.salesforce.com/articleView?id=exchange_sync_sys_req.htm&language=en_US).

Then, complete setup for your chosen product.

- If you choose Einstein Activity Capture, set up events to sync in one of these directions: Salesforce to Exchange, Salesforce to Google, or Both Directions. Review [Set Up Einstein Activity Capture](https://help.salesforce.com/articleView?id=aac_configure.htm&language=en_US).
- If you choose Lightning Sync, set up events to sync in one of these directions: Salesforce to Exchange, Salesforce to Google, or Both Ways. Review [See the Big Picture for Setting Up Lightning Sync for Microsoft® Exchange](https://help.salesforce.com/articleView?id=exchange_sync_admin_implement_ex_sync.htm&language=en_US) or [See the Big Picture for Setting Up Lightning Sync for Google](https://help.salesforce.com/articleView?id=lightning_sync_admin_google_implement.htm&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note Event capture and the sync directions Exchange to Salesforce and Google to Salesforce don’t generate event invitations for events created in Lightning Experience or the Salesforce app.

Now when syncing event organizers add attendees to events, an invitation is sent from organizers’ Microsoft or Google accounts. Attendees with Microsoft or Google calendars can accept or decline invitations from those applications. Einstein Activity Capture or Lightning Sync then syncs attendee responses to Salesforce so that other reps with access to the event can see attendance statuses.

#### See Also

- [Considerations for Using Events in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.creating_events_lex.htm&release=264.0.0&type=5 "Keep in mind these considerations for creating, updating, and owning events in Lightning Experience.")
- [Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.einstein_sales_aac.htm&release=264.0.0&type=5 "Eliminate manual data entry and transform a list of engagements into action. Einstein Activity Capture syncs your Microsoft or Google account with Salesforce, linking email and calendar activities to the relevant contacts, leads, and opportunities. Einstein Activity Capture gives your team and AI agents the critical context needed to make their next move.")
- [Lightning Sync (Not Available for New Salesforce Customers as of Winter ’21)](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_overview.htm&release=264.0.0&type=5 "Starting in Winter ’21, Lightning Sync isn’t available to new Salesforce orgs. Current users must migrate to Einstein Activity Capture before Lightning Sync retires in 2027. Also, if you use Lightning Sync with Microsoft Office 365 and Exchange Web Service (EWS), upgrade your authentication method to Microsoft Graph now to avoid service disruption. Microsoft announced that EWS is scheduled to retire in October 2026.")
- [Event Attendee Sync](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_event_attendee_sync.htm&release=264.0.0&type=5 "If you sync events with Lightning Sync, invited contacts, leads, and other Salesforce users sync to Microsoft® Exchange or Google calendars. Events sync for the organizer and attendees according to the sync direction that Salesforce admins have set for the organizer.")
- [Respond to Event Invitations from Your Microsoft or Google Calendar](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_user_exchange_respond_events.htm&release=264.0.0&type=5 "To avoid overwriting your attendance status when syncing with Einstein Activity Capture or Lightning Sync, consider your sync direction before you accept and decline event invitations.")