---
schema_version: "1"
id: 1e27c0b3b77287a5dc171d632d5f36e67a1d2520dd1bcf603993f8ac4f1e7fc9
title: Turn Off Salesforce Standard In-App Guidance
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/customhelp_lex_prompt_sfdc.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.customhelp_lex_prompt_sfdc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 30f943b24929ffbda772705e40040d23a6e4e3087e996a7b5fc77ff1bdf38ef7
description: If the in-app content that Salesforce provides in Lightning Experience isn’t suitable for your users, turn it off from the In-App Guidance page in Setup.
products:
  - Sales
  - Sales Enablement
release: "264"
---
# Turn Off Salesforce Standard In-App Guidance

If the in-app content that Salesforce provides in Lightning Experience isn’t suitable for your users, turn it off from the In-App Guidance page in Setup.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with a limited number of active walkthroughs in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Enablement, which is available in <strong>Developer</strong> Edition with a limited number of add-ons and with Sales, Service, or Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong> and <strong>Einstein 1 Sales Edition</strong>Editions for an additional cost</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">In-app guidance in Experience Cloud sites with Partner Enablement requires an Enablement add-on license and <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;language=en_US" target="_blank">supported PRM add-on license</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d2240e113">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2240e113 ">To manage in-app guidance global settings as an admin:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2240e113 ">
              <p>Modify All Data</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Customize Application</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2240e113 ">To manage in-app guidance global settings as a user who isn’t an admin:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2240e113 ">
              <p>Design and Deliver In-App Guidance</p>
              <p>AND</p>
              <p style="margin-bottom:0;">View Setup and
                Configuration</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter In-App Guidance, and then select **In-App Guidance**.
2. Click **Settings**.
3. Turn off **Salesforce Standard In-App Guidance**.

When this setting is off, users can still access in-app guidance that Salesforce provides by following a direct link or opening the Guidance Center.

#### See Also

- [Explore the Guidance Center](https://help.salesforce.com/s/articleView?id=platform.admin_guidancecenter_explore.htm&language=en_US)