---
schema_version: "1"
id: bc42b81114f5d28dace24920b5f7da96115ccb1eeae86656104ea1c5be3043fb
title: Empty Predictions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/custom_ai_prediction_builder_troubleshoot_empty_prediction.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.custom_ai_prediction_builder_troubleshoot_empty_prediction.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d37bcbacfd7ba5d7705555a8c8c4d2019b4513d06b4785d19c167a176d89bcbd
description: Let’s say you build a prediction and get no prediction scores. Explore a possible reason.
products:
  - Sales
  - Sales Enablement
release: "264"
---
# Empty Predictions

Let’s say you build a prediction and get no prediction scores. Explore a possible reason.

You predict a number field that defaults to 0, and you use all records as examples.

When you select **Use all records that have a value** on a numeric prediction (Beta), Einstein provides scores only for records that don’t have a value for the predicted field.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-custom_ai-264-0-0-production-enus/40dfbcd7-3bfe-4d20-9d53-164eb414358b/images/icon_note.png)

Note This feature is a Beta Service. Customer may opt to try such Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at [Agreements and Terms](https://www.salesforce.com/company/legal/agreements/).

![Default example set for numeric prediction](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-custom_ai-264-0-0-production-enus/40dfbcd7-3bfe-4d20-9d53-164eb414358b/custom_ai/images/einstein_prediction_builder_troubleshooting_number_default.png)

If the predicted field has a default value of 0, no records remain to be scored. Edit your prediction to use specific records as examples instead, and set your condition logic to include only records that have a value not equal to 0 for the predicted field. Build your prediction again, and scores usually are available within 24 hours.

![Filtered example set for numeric prediction](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-custom_ai-264-0-0-production-enus/40dfbcd7-3bfe-4d20-9d53-164eb414358b/custom_ai/images/einstein_prediction_builder_troubleshooting_number_filter.png)

  
| If the numeric predicted field defaults to... | And your examples are set to... | Your prediction results are... |
| --- | --- | --- |
| Null | Default (Use all records with a value for the predicted field) | Populated (Einstein provides scores on records) |
| 0 | Default (Use all records with a value for the predicted field) | Empty (Null; Einstein has no records left to score) |
| 0 | Only include records that don’t have a 0 value for the predicted field | Populated (Einstein provides scores on records) |