---
schema_version: "1"
id: bc1c338a09da6079914dbd9ad95d2dfc7bbd5eeec99350067482e4cf3e09d857
title: Contacts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/contacts_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.contacts_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c45cea33a1c5bd79e55d4db66eac12df981cfdea020cfbba86675dc9b1c615bf
description: Use contacts to store information about the people you do business with. Contacts are most often associated with an account, but can also be associated with other records such as opportunities. Contacts are even more useful when you enable Contacts to Multiple Accounts, add hierarchy information, and customize sharing settings.
products:
  - Sales Cloud
release: "264"
---
# Contacts

Use contacts to store information about the people you do business with. Contacts are most often associated with an account, but can also be associated with other records such as opportunities. Contacts are even more useful when you enable Contacts to Multiple Accounts, add hierarchy information, and customize sharing settings.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: all editions</td></tr></tbody></table>

- **[Manage Contacts](https://help.salesforce.com/s/articleView?id=sales.sales_core_manage_contacts.htm&release=264.0.0&type=5)**  
    Understand the basics of contact records, including creating and deleting, merging duplicates, and sharing contacts with others.
- **[Set Up Contacts](https://help.salesforce.com/s/articleView?id=sales.sales_core_setup_contacts.htm&release=264.0.0&type=5)**  
    Contacts are great, but when you add basic contact features such as sharing rules and hierarchies they're even better.
- **[Contacts to Multiple Accounts](https://help.salesforce.com/s/articleView?id=sales.shared_contacts_overview.htm&release=264.0.0&type=5)**  
    People often work with more than one company. A business owner might own more than one company or a consultant might work on behalf of multiple organizations. Relate a single contact to multiple accounts so you can easily track the relationships between people and businesses without creating duplicate records.
- **[Contact Roles](https://help.salesforce.com/s/articleView?id=sales.sales_core_contact_roles.htm&release=264.0.0&type=5)**  
    Contact roles specify the part that each contact plays in an account, case, contract, or opportunity. When you use contact roles, your sales team always knows who to contact and when.
- **[Opportunity Contact Roles](https://help.salesforce.com/s/articleView?id=sales.sales_core_opp_contact_roles.htm&release=264.0.0&type=5)**  
    Opportunity contact roles specify the part that each contact plays in a deal. When you use and customize opportunity contact roles, your sales team knows who to contact and when.
- **[Things to Know About Contacts](https://help.salesforce.com/s/articleView?id=sales.contacts_supplemental.htm&release=264.0.0&type=5)**  
    Review additional considerations for contacts.