---
schema_version: "1"
id: da67e082e22ac081666c43fcbb9c402fce73926f794b263a4fc809d3aea402da
title: Considerations for Merging Contacts Associated with Portal Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/contacts_merging_contacts_associated_with_portal_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.contacts_merging_contacts_associated_with_portal_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 80d1ae42aa01aa75fc938b3095cf63b355d1778a3f6866413f6f223bcb703d1c
description: Keep these considerations in mind before merging contacts associated with portal users.
products:
  - Sales Cloud
release: "264"
---
# Considerations for Merging Contacts Associated with Portal Users

Keep these considerations in mind before merging contacts associated with portal users.

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          <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td>

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            <p>The customer portal is available in: <strong>Enterprise</strong>, <strong>Performance</strong>,
              <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
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            <p style="margin-bottom:0;">The partner portal is available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and
              <strong>Unlimited</strong> Editions
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- You can merge a portal contact with another portal contact.
- You can merge Customer Community enabled person accounts with Customer Community Plus person accounts.
- Before you merge contacts that include partner users _and_ customer users, decide which type of portal user to retain. The user that you don’t retain is disabled. However, after the contacts are merged, you can enable the contact for access to the portal from which it was removed during the merge process.
- You can merge contacts that are associated with various accounts by [transferring the contacts that you want to merge into one account](https://help.salesforce.com/s/articleView?id=sales.contacts_details.htm&release=264.0.0&type=5 "Consider key points before changing the account that’s associated with a contact.") and then [merging the contacts that are associated with the common account](https://help.salesforce.com/s/articleView?id=sales.contacts_merge_classic.htm&release=264.0.0&type=5).

#### See Also

- [Merge Duplicate Contacts](https://help.salesforce.com/s/articleView?id=sales.contacts_merge.htm&release=264.0.0&type=5 "Keep your records clean and free of duplicates so you can reach more customers and maintain better relationships with them.")
- [Retain Recently Updated Data Privacy Records for Merged Leads and Contacts](https://help.salesforce.com/s/articleView?id=sales.contacts_merge_retain_recent_privacy_record.htm&release=264.0.0&type=5 "Associate the most recently updated data privacy record whenever you merge duplicate leads and contacts.")