---
schema_version: "1"
id: beaaf77e6eea632c4255104a6266edd9cd9ed3f193976c516300b3b1669d5a9d
title: Merge Duplicate Contacts in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/contacts_merge_classic.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.contacts_merge_classic.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0c95a6ab77391a81a3a358a42f9160852f371166fd0f0d447edd2e3f678760ff
description: Merge duplicate contacts using Salesforce Classic.
products:
  - Sales Cloud
release: "264"
---
# Merge Duplicate Contacts in Salesforce Classic

Merge duplicate contacts using Salesforce Classic.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d76954e63">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d76954e63 ">To merge contacts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d76954e63 ">Delete on contacts</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d76954e63 ">To merge Customer Portal enabled contacts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d76954e63 ">
              <p>Delete on contacts</p>
              <p style="margin-bottom:0;">AND</p>
              <p style="margin-bottom:0;">Edit Self-Service Users</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d76954e63 ">To merge partner portal enabled contacts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d76954e63 ">
              <p>Delete on contacts</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Manage Partners</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From the Contacts related list of an account, click **Merge Contacts**.
2. Select up to three contacts to merge. Use the search box to refine the list, or click **All Contacts** to view the full list of contacts. Click **Next** to continue.
3. Select one contact as the principal record.
4. If your organization uses a partner or customer portal, you can select which record you want to retain as the portal user. If you don’t want the merged contact to include a portal user, select Not a portal user.
5. Select the fields values that you want to retain from each record. Fields with conflicting values are highlighted.
6. Click **Merge**.

#### See Also

- [Standard Contact and Lead Matching Rule](https://help.salesforce.com/s/articleView?id=sales.matching_rules_standard_contact_rule.htm&type=5&language=en_US)
- [Things to Know About Matching Rules](https://help.salesforce.com/s/articleView?id=sales.matching_rules_overview.htm&type=5&language=en_US)
- [Considerations for Merging Duplicate Contacts](https://help.salesforce.com/s/articleView?id=sales.contacts_considerations_for_merging_duplicates.htm&release=264.0.0&type=5 "Keep these considerations in mind when you merge duplicate contact records.")
- [Considerations for Merging Contacts Associated with Portal Users](https://help.salesforce.com/s/articleView?id=sales.contacts_merging_contacts_associated_with_portal_users.htm&release=264.0.0&type=5 "Keep these considerations in mind before merging contacts associated with portal users.")
- [Retain Recently Updated Data Privacy Records for Merged Leads and Contacts](https://help.salesforce.com/s/articleView?id=sales.contacts_merge_retain_recent_privacy_record.htm&release=264.0.0&type=5 "Associate the most recently updated data privacy record whenever you merge duplicate leads and contacts.")