---
schema_version: "1"
id: 62f34ccb604f620a60e6b6fe782fb189a732a27c256bd9aec824a5f7667e2fae
title: Automatic Contact Creation
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/contacts_autocreation.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.contacts_autocreation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b48279f121749cc955eb5d71b1c403253600bf642272ff3ffc210cdc69d3cd10
description: Create contacts automatically from your email and calendar interactions. You can also set thresholds to create or suggest contacts after a certain amount of email or event activity.
products:
  - Sales Cloud
release: "264"
---
# Automatic Contact Creation

Create contacts automatically from your email and calendar interactions. You can also set thresholds to create or suggest contacts after a certain amount of email or event activity.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Agentforce 1 Sales Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and for an extra cost in <strong>Enterprise</strong> Edition</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement in Sales, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

Automatic Contact Creation looks for external people with email addresses that don’t already belong to contacts. A contact is created after one of these situations occurs.

- A user receives an email from an external person the number of times specified in the email threshold. If a user sends an email to an external person in the To, cc, or bcc fields, it doesn’t count towards the threshold for automatic contact creation.
- A user meets with an external person the number of times specified in the event threshold.

For details about how an account is associated with the automatically created contact, see [Considerations for Automatic Contact Creation](https://help.salesforce.com/s/articleView?id=sales.contacts_autocreation_considerations.htm&release=264.0.0&type=5 "Learn about requirements, email filters, and other considerations for Automatic Contact Creation.").

On Seller Home, see how many contacts were automatically created in the last 7 days.

![Seller Home with Contact Suggestions tile highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_core-264-0-0-production-enus/3c339c40-ca6c-49ba-9c6e-684be7a55f80/sales_core/images/contacts/contacts_autocreation_sellerhome.png)

- **[Considerations for Automatic Contact Creation](https://help.salesforce.com/s/articleView?id=sales.contacts_autocreation_considerations.htm&release=264.0.0&type=5)**  
    Learn about requirements, email filters, and other considerations for Automatic Contact Creation.

#### See Also

- [Set Up Automatic Contact Creation](https://help.salesforce.com/s/articleView?id=sales.contacts_autocreation_setup.htm&release=264.0.0&type=5 "Turn on Automatic Contact Creation and specify criteria for when contacts are created.")
- [See an Overview of Metrics, Goals, Suggestions, Tasks, and Activities in Seller Home](https://help.salesforce.com/s/articleView?id=sales.sales_core_seller_home.htm&release=264.0.0&type=5 "Sales team members can start their day with a bird’s eye view of their business. Seller Home shows users an overview of their opportunities, accounts, leads, and contacts, along with their day’s agenda. Seller Home also lets users set goals and track progress and view their to-do items, recent records, and contact suggestions from Einstein.")