---
schema_version: "1"
id: 555e51640239ec674139bd6918f5a4a8ef381f2b86e33867ff4454ae461ddb54
title: Create and Edit Email Template Folders in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/classic_create_folder_email_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.classic_create_folder_email_templates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bc741e2641479d3be4ad4e8880705330a05eba18a75373be3f6791b174cca03f
description: Create email template folders and set their visibility so that users have the correct access level.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Create and Edit Email Template Folders in Salesforce Classic

Create email template folders and set their visibility so that users have the correct access level.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available in: <strong>All</strong> Editions</p>
              <p id="classic_create_folder_email_templates__d1086e1103"><a name="classic_create_folder_email_templates__d1086e1103"><!-- --></a>Mass email not
                available in: <strong>Personal</strong>, <strong>Contact Manager</strong>, and <strong>Group</strong> Editions
              </p>
              <p style="margin-bottom:0;">HTML and Visualforce email templates not available in: <strong>Personal</strong>
                Edition</p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d60547e79">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d60547e79 ">To create, edit, and delete public email template folders in Salesforce
              Classic:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d60547e79 ">Manage Public Classic Email Templates</td>

          </tr>
        </tbody>
      </table>

This topic describes how to create email template folders and set their visibility in Salesforce Classic. For information on folder sharing for email templates in Lightning Experience, see [Enable Folders and Enhanced Sharing for Email Templates](https://help.salesforce.com/s/articleView?id=sales.email_templates_enable_enhanced_folders_sharing.htm&type=5&language=en_US).

1. From Setup, in the Quick Find box, enter Classic Email Templates, and then click **Classic Email Templates**.
2. Click **Create New Folder**.
3. Enter an Emal Template Folder Label. The label is used to refer to the folder on user interface pages.
4. Choose a Public Folder Access option. Select Read/Write if you want users to be able to change the folder contents. A Read Only folder can be visible to users but they can't change its contents.
5. Select one or more email templates and click **Add** to store them in the new folder.
6. Choose a folder visibility option:
    - This folder is accessible by all users gives folder access to all users in your organization.
    - This folder is hidden from all users makes the folder private.
    - This folder is accessible only by the following users allows you to grant access to a desired set of users. The sets of users vary by edition and whether your organization has territory management. Choose a set of users from the Search dropdown list. Then select the desired value from the Available for Sharing list and click **Add** to move the value to the Shared To list.
        
        When you share a folder with a group, managers of the group members have no access to the folder unless those managers are also members of the group.
7. Click **Save**.

Email template folders can only contain email templates. You can create new email templates in the folder or move existing email templates on their Edit page.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note Email templates that are used by Web-to-Case, Web-to-Lead, assignment rules, or escalation rules must be marked as “Available for Use.”

#### See Also

- [Considerations for Email Template Folders and Sharing](https://help.salesforce.com/s/articleView?id=sales.template_folder_create_share_considerations.htm&release=264.0.0&type=5 "As you manage and share email templates and their folders, keep these considerations in mind.")
- [Considerations for Using Public and Private Email Templates in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.email_templates_public_private_considerations.htm&release=264.0.0&type=5 "Review these considerations before implementing private and public email templates.")