---
schema_version: "1"
id: 9f15dc1eac03a0fa78bd9a25bda42e28bafbfba84ec1cac450034b07bfacb593
title: Sync Campaign Members
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/campaigns_pardot_campaign_member_sync_members.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.campaigns_pardot_campaign_member_sync_members.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5ff9eb78bd6c9f47f05db93a841f0b5f763e8400a4f9812a219db06aad735960
description: To begin automatically syncing campaign members between Account Engagement and Salesforce, turn on Campaign Member Sync. You can also manually update the sync for all of your connected campaigns at once
products:
  - Sales Cloud
release: "264"
---
# Sync Campaign Members

To begin automatically syncing campaign members between Account Engagement and Salesforce, turn on Campaign Member Sync. You can also manually update the sync for all of your connected campaigns at once

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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              <p style="margin-bottom:0;">Available in: Salesforce <strong>Professional</strong>, <strong>Enterprise</strong>,
                <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with any Account Engagement
                Edition
              </p>
            </td>

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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d72751e69">User Permissions
              Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d72751e69 ">To turn on or refresh Campaign Member Sync:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d72751e69 ">Account Engagement Administrator role</td>

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## Turn On Campaign Member Sync

Before you turn on Campaign Member Sync, make sure that the prospects you want to sync are assigned to users. Next, turn on Connected Campaigns, and then return to Account Engagement Settings to turn on Campaign Member Sync.

![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_core-264-0-0-production-enus/3c339c40-ca6c-49ba-9c6e-684be7a55f80/images/icon_warning.png)

Warning Enabling Campaign Member Sync is a permanent change and can’t be undone.

1. Open the Connected Campaigns page.
    - In Account Engagement, open **Settings** and click **Edit**. Scroll to Connected Campaigns.
    - In the Lightning app, select **Account Engagement Settings** and then **Connectors**. Click the Settings icon to edit the Salesforce connector, and select the **Campaigns** tab.
2. Select **Enable Campaign Member Sync**.
3. Save your work.

Allow some time for campaign members to show up in Salesforce campaigns.

## Manually Sync Campaign Members

To sync all prospects for all of your connected campaigns at the same time, manually refresh Campaign Member Sync. A sync refresh can help resolve issues with missing or outdated campaign members.

If your business unit has fewer than 500,000 prospects and 2,500 connected campaigns, you can manually refresh the Campaign Member Sync every 7 days.

1. In the Account Engagement Lightning app, select **Account Engagement Settings**.
2. Select **Connectors**.
3. Click the Settings icon to edit the Salesforce connector, and select the **Campaigns** tab.
4. In the Campaign Member Sync section, click **Refresh Sync**.