---
schema_version: "1"
id: 1b750f8000502072c0d71755f3e822853156468f156100966e39776ab5e1b3b7
title: Considerations for Using Campaigns
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/campaigns_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.campaigns_considerations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0bea4042542c861f478f289ed28a9a548e30848afae29ac91605c1804747447e
description: Review the available options and functionalities before working with campaigns in Salesforce Classic, mobile devices, and Experience Cloud sites.
products:
  - Sales Cloud
release: "264"
---
# Considerations for Using Campaigns

Review the available options and functionalities before working with campaigns in Salesforce Classic, mobile devices, and Experience Cloud sites.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p style="margin-bottom:0;">Available in: Salesforce <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>,
              <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
            </p>
          </td>

        </tr>
      </tbody>
    </table>

## Using Campaigns in Salesforce Classic and Mobile Devices

The Salesforce mobile app doesn’t include all the functionality that’s available in Lightning Experience on desktop.

- The Manage Members and Advanced Setup buttons aren’t available.
- Bulk actions on campaign members aren’t supported on mobile.
- Campaign Hierarchy is available only as a related list.
- The View Hierarchy option in a link on the campaign detail page isn’t available. When you view a parent campaign, the Campaign Hierarchy related list shows only the child campaigns. The desktop Salesforce site displays both the parent and child campaigns.
- When viewing the Campaign Members related list, only the members’ Status appears. However, you can tap members to see more details about them.
- The Clone function in Salesforce Classic includes campaign member statuses automatically. To include these statuses when you clone in Lightning Experience, use **Clone with Related** and select the data to copy.

## Experience Cloud Sites

When working with campaigns within an Experience Cloud site, there are some limitations.

- The View Campaign Hierarchy action doesn’t appear on campaign detail pages.
- The Campaign Influence and Campaign Member Status related lists don’t appear.
- You can’t drill into the Campaign Hierarchy related list.
- The Add to Campaign action doesn’t appear on the Lead Home or Contact Home pages.