---
schema_version: "1"
id: 30a581b5d15cb35cb6d412eadc3b208cf63e6c4257ae9fcc705c89f499c9d139
title: Get the Outlook Integration via the Salesforce Add-In
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/app_for_outlook_user_setup_1.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.app_for_outlook_user_setup_1.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 56befd9da2d71bbc7bc5c632e3e565d01363f7cdca210657d126c6355bd6821f
description: To use the integration, each Outlook user needs the Salesforce add-in for Microsoft Outlook. How each user gets the add-in is up to the email administrator and IT department at your company. After the add-in is installed, open it in Outlook, connect your email account, and then manage the add-in like you do other Microsoft add-ins.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Get the Outlook Integration via the Salesforce Add-In

To use the integration, each Outlook user needs the Salesforce add-in for Microsoft Outlook. How each user gets the add-in is up to the email administrator and IT department at your company. After the add-in is installed, open it in Outlook, connect your email account, and then manage the add-in like you do other Microsoft add-ins.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud, Service Cloud, and Lightning Platform in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

To install the app from the store, find the add-in via the [Salesforce listing in the Microsoft AppSource store](https://appsource.microsoft.com/en-us/product/office/WA104379334?tab=Overview). Click **Get Now** to start the installation process.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Some companies restrict individual access to Microsoft AppSource. Therefore, we recommend that your email administrator or IT department deploys the Salesforce add-in for you. However, if you have access to the Microsoft AppSource store, you can install the Salesforce add-in yourself.

To learn more about launching and managing the Salesforce add-in desktop versions of Outlook and for Outlook on the web, see the [Microsoft documentation](https://support.microsoft.com/en-us/office/installed-add-ins-a61762b7-7a82-47bd-b14e-bbc15eaeb70f).

#### See Also

- [_External link:_ Salesforce add-in in the Microsoft AppSource store](https://appsource.microsoft.com/en-us/product/office/WA104379334?tab=Overview)
- [_Video:_ Work with Salesforce in Outlook, Gmail, and Google Calendar (English Only)](https://salesforce.vidyard.com/watch/U3LNnat8TLXgZveH6nCBxd)
- [https://salesforce.vidyard.com/watch/U3LNnat8TLXgZveH6nCBxd](https://salesforce.vidyard.com/watch/U3LNnat8TLXgZveH6nCBxd)
- [Outlook and Gmail Integration Tour](https://help.salesforce.com/s/articleView?id=sales.email_int_user_overview.htm&release=264.0.0&type=5 "The integration appears as a side panel next to an open email or event in your email.")
- [View and Work with Salesforce Data in Outlook and Gmail](https://help.salesforce.com/s/articleView?id=sales.email_int_user_view_work_parent.htm&release=264.0.0&type=5 "With the integration, you can access Salesforce data from an email and create Salesforce records without leaving your email application. Staying in the email application saves you time and helps ensure that Salesforce is up to date with the latest communications.")
- [Outlook and Gmail with Inbox Productivity Features](https://help.salesforce.com/s/articleView?id=sales.email_int_user_inbox_parent.htm&release=264.0.0&type=5 "If you have an Inbox license, you have productivity tools available while composing emails. Use the tools to work even faster and smarter while communicating with your customers and prospects.")