---
schema_version: "1"
id: a2469f68ecc9d9e7777d507f1d116c3eb941de4975bff515e85cbf51fd4ecd97
title: Guidelines for Logging Email Attachments in the Gmail Integration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/app_for_gmail_setup_attachment_guidelines.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.app_for_gmail_setup_attachment_guidelines.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8b6e61b12c6d3656cfd31e25ba6afc0cea221d42111323558b5a6f971b36182e
description: Make sure that you understand how the Gmail integration works with email attachments.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Guidelines for Logging Email Attachments in the Gmail Integration

Make sure that you understand how the Gmail integration works with email attachments.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud, Service Cloud, and Lightning Platform in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

## General

- In Lightning Experience, emails are logged as email messages and attachments are saved as file records. When using Log on Send, users can choose to include attachments, which automatically logs all of the attachments. When logging a sent or received email, users can individually select which attachments to save.
- Reps can find their email attachments in the Files related list of the Salesforce Email page layout. To add the Files related list to your reps’ email page layout [customize the page layout in Object Manager](https://help.salesforce.com/s/articleView?id=experience.admin_files_related_list_setup.htm&type=5&language=en_US).
- To add an attachment to a Salesforce record, ask your reps to [add the attachment as a file](https://help.salesforce.com/s/articleView?id=experience.collab_files_attach_records.htm&type=5&language=en_US).

## Gmail Integration with Einstein Activity Capture

- To log attachments automatically, make sure that your reps send emails from Salesforce.
- To log attachments manually, make sure that Einstein Activity Capture is disabled. For more information about Einstein Activity Capture, see [Salesforce Help](https://help.salesforce.com/s/articleView?id=sales.sfo_vs_email_connect.htm&type=5&language=en_US).

## Email Attachment Size Limitations

- In Lightning Experience, the size limit for email attachments is 2 GB, with a per file attachment limit of 5 MB. For each matching record, attachments sent with the email are duplicated.
- In Salesforce Classic, the size limit for email attachments is 25 MB.
- If your reps have Einstein Activity Capture and send emails from Salesforce, they can include up to 50 email attachments per email.

#### See Also

- [Email Attachments](https://help.salesforce.com/s/articleView?id=sales.access_sharing_attachments.htm&release=264.0.0&type=5 "It’s important to understand how access and sharing work for merge fields, email templates, and attachments.")
- [Guidelines for Logging Email from Outlook and Gmail to Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_int_user_view_work_log.htm&release=264.0.0&type=5 "Keep your opportunities moving and your teammates up to date with your latest communications. Log email messages to Salesforce people, contacts, leads, and other records.")
- [Using Emails Without Sync Email as Salesforce Activity in Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.aac_guidelines.htm&release=264.0.0&type=5 "This information is relevant only to versions of Einstein Activity Capture set up before the Summer ’25 release and that haven't updated to Sync Email as Salesforce Activity. If you have a newer version of Einstein Activity Capture or have migrated email to sync as activity, this information doesn't apply to you.")
- [File Size and Sharing Limits](https://help.salesforce.com/s/articleView?id=experience.collab_files_size_limits.htm&type=5&language=en_US)