---
schema_version: "1"
id: 3140d924e596922c32ddf6d9696358b9ee0e6df2a41c1f05d2401ae02c148c0e
title: Enabling Compliance BCC Emails
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/admin_compliancebcc.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.admin_compliancebcc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 35ae372cebfe9693e5b05779a80fcdf8786f6a6c50293fcc9cd492bb80d63011
description: If your organization evaluates all outbound email messages for compliance, you can enable compliance BCC emails.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Enabling Compliance BCC Emails

If your organization evaluates all outbound email messages for compliance, you can enable compliance BCC emails.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d143630e76">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d143630e76 ">To enable or disable compliance BCC
              email:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d143630e76 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

This feature automatically sends a hidden copy of each outbound email message to an email address you specify. Enabling compliance BCC emails prevents users from editing the BCC field on any email and disables their Automatic Bcc setting under My Email Settings.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note When compliance BCC email is enabled, you can’t use predefined values for the BCC field in the Send Email action.

To enable compliance BCC emails for your organization:

1. From Setup, enter Compliance BCC Email in the Quick Find box, then select **Compliance BCC Email**.
2. Select the Enable checkbox.
3. Enter your compliance email address.
4. Click **Save**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note The BCC email is automatically sent to the specified address for any emails your users send. Certain types of system emails, such as password reset, import completion emails, and Experience Cloud site welcome emails are excluded.

#### See Also

- [Send Email Action Considerations for Cases](https://help.salesforce.com/s/articleView?id=service.case_interaction_send_email_quick_action_considerations.htm&type=5&language=en_US)