---
schema_version: "1"
id: 40e2c1be2914702ddc02be08368df4281240c19c64f212f998193df2b274ad39
title: Einstein Activity Capture Security
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/activity_capture_security_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.activity_capture_security_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8abfe220cb737950a34a6e9854bb2d17c717fadfec38c87fd7c75fef579ad9d9
description: To protect your data and remain compliant, review the security features of Einstein Activity Capture. Security features include access and authentication, network access configuration, Exchange Web Services and Microsoft Graph API usage, data flow, storage, encryption, privacy, and retention policies.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Einstein Activity Capture Security

To protect your data and remain compliant, review the security features of Einstein Activity Capture. Security features include access and authentication, network access configuration, Exchange Web Services and Microsoft Graph API usage, data flow, storage, encryption, privacy, and retention policies.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

- **[Public Cloud Infrastructure](https://help.salesforce.com/s/articleView?id=sales.activity_capture_cloud_infrastructure.htm&release=264.0.0&type=5)**  
    Amazon Web Services (AWS) infrastructure is separate from the main Salesforce instance that powers Einstein Activity Capture services. This AWS infrastructure, called the Activity Platform Hyperforce infrastructure, is the next-generation Salesforce infrastructure architecture for public cloud, where Salesforce services run.
- **[Data Storage and Usage](https://help.salesforce.com/s/articleView?id=sales.activity_capture_data_storage_and_usage.htm&release=264.0.0&type=5)**  
    When a Google or Microsoft account connects, Einstein Activity Capture captures and stores an initial amount of historical data on Activity Platform Hyperforce infrastructure.
- **[Data Retention and Deletion](https://help.salesforce.com/s/articleView?id=sales.aac_data_retention.htm&release=264.0.0&type=5)**  
    Find out what data Einstein Activity Capture stores, how much is stored, and how long it’s retained.
- **[Org Provisioning](https://help.salesforce.com/s/articleView?id=sales.activity_capture_org_provisioning.htm&release=264.0.0&type=5)**  
    When you turn on Einstein Activity Capture, Salesforce creates a corresponding Einstein Activity Capture service on the Activity Platform Hyperforce infrastructure.
- **[Authentication and Data Flow](https://help.salesforce.com/s/articleView?id=sales.activity_capture_data_flow.htm&release=264.0.0&type=5)**  
    Einstein Activity Capture uses secure authentication and data flow to protect sensitive data, such as emails, calendar events, and contacts.
- **[Network Connection](https://help.salesforce.com/s/articleView?id=sales.aac_setup_allow_access.htm&release=264.0.0&type=5)**  
    When setting up Einstein Activity Capture with a Microsoft Exchange on-premises server (2019, 2016, or 2013) or Microsoft Office 365, make sure that you allow the necessary network access.
- **[Exchange Web Services (EWS)](https://help.salesforce.com/s/articleView?id=sales.activity_capture_ews_api.htm&release=264.0.0&type=5)**  
    To access emails, events, and contacts from Exchange, Salesforce makes these calls via Exchange Web Services (EWS).
- **[Microsoft Graph API](https://help.salesforce.com/s/articleView?id=sales.activity_capture_graph_api.htm&release=264.0.0&type=5)**  
    Starting Spring ’26, Einstein Activity Capture configured to use Microsoft Office 365 is automatically authenticated by using Microsoft Graph. Microsoft is retiring Exchange Web Services in October 2026 for Microsoft Office 365, and Microsoft Graph API replaces Exchange Web Services as a more advanced, secure, and scalable solution. Microsoft Graph exposes REST APIs and client libraries to access data on Microsoft Office 365.
- **[Compliance](https://help.salesforce.com/s/articleView?id=sales.activity_capture_compliance.htm&release=264.0.0&type=5)**  
    Salesforce compliance standards apply to Einstein Activity Capture data stored on the Activity Platform Hyperforce infrastructure. Einstein Activity Capture data adheres to the same compliance standards as other Salesforce services.
- **[Encryption](https://help.salesforce.com/s/articleView?id=sales.activity_capture_encryption.htm&release=264.0.0&type=5)**  
    In Einstein Activity Capture, encryption means a layered approach to data protection.
- **[Data Privacy](https://help.salesforce.com/s/articleView?id=sales.activity_capture_data_privacy.htm&release=264.0.0&type=5)**  
    Einstein Activity Capture includes several ways for users to sync, store, and share data, as required.