---
schema_version: "1"
id: 8c4d4786e6fb4c3c1457cedc672ce6a3bd6d6e23fe0a17ddb5db386e2bbbc837
title: Public Cloud Infrastructure
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/activity_capture_cloud_infrastructure.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.activity_capture_cloud_infrastructure.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7c962862858e40e3627ceccd19ac680f6b9002ecbc954bf894f7869d262a864e
description: Amazon Web Services (AWS) infrastructure is separate from the main Salesforce instance that powers Einstein Activity Capture services. This AWS infrastructure, called the Activity Platform Hyperforce infrastructure, is the next-generation Salesforce infrastructure architecture for public cloud, where Salesforce services run.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Public Cloud Infrastructure

Amazon Web Services (AWS) infrastructure is separate from the main Salesforce instance that powers Einstein Activity Capture services. This AWS infrastructure, called the Activity Platform Hyperforce infrastructure, is the next-generation Salesforce infrastructure architecture for public cloud, where Salesforce services run. 

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

Salesforce hosts your Activity Platform Hyperforce infrastructure based on the region of your Sales or Service instance. For the Europe, the Middle East, and Africa (EMEA) region, Salesforce hosts the infrastructure in Germany. For the Australia and New Zealand (ANZ) region, it's hosted in Australia. For all other regions, it's hosted in the United States.

When you turn on Einstein Activity Capture in Salesforce, the Einstein Activity Capture service starts running on Activity Platform Hyperforce infrastructure servers. Then, when users connect their email mailboxes to Salesforce with the appropriate permissions, their mailbox connects to Activity Platform Hyperforce infrastructure. The Activity Platform Hyperforce infrastructure servers then make network calls to email services such as Google, Microsoft Exchange, or Microsoft Office 365.

Additional information about geographies for customer data storage for Sales and Service is available in the [Infrastructure and Sub-processors](https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/misc/salesforce-infrastructure-and-subprocessors.pdf) documentation.

The Activity Platform Hyperforce infrastructure also powers [Sales Engagement](https://help.salesforce.com/s/articleView?id=sales.high_velocity_sales.htm&type=5&language=en_US), [Salesforce Inbox](https://help.salesforce.com/s/articleView?id=sales.inbox.htm&type=5&language=en_US), and [Einstein Conversation Insights](https://help.salesforce.com/s/articleView?id=sales.call_coaching.htm&type=5&language=en_US) services.

#### See Also

- [Network Connection](https://help.salesforce.com/s/articleView?id=sales.aac_setup_allow_access.htm&release=264.0.0&type=5 "When setting up Einstein Activity Capture with a Microsoft Exchange on-premises server (2019, 2016, or 2013) or Microsoft Office 365, make sure that you allow the necessary network access.")