---
schema_version: "1"
id: ced580e97adc1cbd2bbce9beeabb4a0ea15e379b9132f0a4f7610366253968fd
title: Enable Roll Up of Activities to a Contact’s Primary Account
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/activities_enable_activity_rollup.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.activities_enable_activity_rollup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 12655b94e1d3a37fab4a31a7590388068da7ed3980979038ffc16f5a10301f1e
description: When an activity is associated with a contact, the activity is also displayed on the contact’s primary account.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Enable Roll Up of Activities to a Contact’s Primary Account

When an activity is associated with a contact, the activity is also displayed on the contact’s primary account.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience and Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d149128e79">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d149128e79 ">To enable roll up of activities to a contact’s primary account:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d149128e79 ">Customize Application and Modify All Data</td>

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Rolling up activities can skew reporting. For example, if a user logs an activity against a contact referencing a related account, the activity shows up and counts against the contact’s primary account. The report shows the activity for the primary account even though that specific account had nothing to do with the interaction. Therefore, we recommend deselecting this option.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note To roll up activities, enable shared activities first.

1. From Setup, enter Activity Settings in the Quick Find box, then select **Activity Settings**.
2. Select **Roll up activities to a contact’s primary account**.
3. Click **Submit**.

When you change the roll up activities setting, only new activities are affected. Existing activities are only affected if they’re updated in a way that causes the roll up to be recalculated, such as when an activity is closed.

#### See Also

- [Enable Shared Activities](https://help.salesforce.com/s/articleView?id=sales.activities_enable_shared_activities.htm&release=264.0.0&type=5 "With shared activities, users can relate up to 50 contacts (but only 1 lead) to an event or a task.")
- [Considerations for Disabling Roll Up of Activities to a Contact’s Primary Account](https://help.salesforce.com/s/articleView?id=sales.customizeactivities_activities_account_rollup.htm&release=264.0.0&type=5 "The account an activity rolls up to depends on the Related To field, the Name field, the Shared Activities setting, and if the setting for Roll up activities to a contact's primary account is enabled. Before deciding whether to change this default roll up behavior, review these considerations.")