--- schema_version: "1" id: 00e31f198a5bf257966eea89dda9454c7126f35fa015a91ba3f2559269a2a821 title: Agentforce Account Management Permissions collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/account_mgmt_perms.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.account_mgmt_perms.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 1245268b6ba789819c4e2dab45c9962599b5dc070585e7028a1f8655b3f22940 description: You use permission set groups to assign permissions to an AI agent or to an individual user. The Salesforce access controls that you put in place, such as licenses, permissions, and sharing settings, determine what each type of user can access. products: - Sales Cloud - Agentforce release: "264" --- # Agentforce Account Management Permissions You use permission set groups to assign permissions to an AI agent or to an individual user. The Salesforce access controls that you put in place, such as licenses, permissions, and sharing settings, determine what each type of user can access. ### Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or included in Agentforce 1 Sales or an Industry Edition. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access the actions.
## User Permission Set Group The Sales Management User permission set group includes the Use Agentforce Account Management permission set and the Use Agentforce Pipeline Management permission set. When you set up Agentforce Account Management, this permission set group is automatically assigned to you, the admin. Assign this permission set group to other users who use these features. ## User Permission Sets The Use Agentforce Account Management permission set is required to see the agent’s subagents and actions. This permission set is included in the Sales Management User permission set group. When you turn on Agentforce, as the admin, you’re assigned the Data Cloud User permission set. To give other Agentforce Account Management users view access to Data 360, assign them the Data Cloud User permission set. ## Agent Permission Set Group The Sales Management Agent User permission set group includes permission sets that the agent requires to perform its work. This permission set group is only for the automated agent user record. It’s assigned to the agent user when you set up Agentforce Account Management. ## Unmetered User Based AI Permission The Unmetered User Based AI permission grants unmetered usage to agent and human users that interact with AI features under certain conditions. Assign this permission to the agent user. Then, assign the permission to any users who interact with Agentforce Account Management, including all admins. If an agent user or a human user doesn’t have this permission, their AI activity can incur metering charges. See [Metering for Agentforce and Generative AI Usage](https://help.salesforce.com/s/articleView?id=ai.generative_ai_usage_metering_logic.htm&type=5&language=en_US) and [Configure Unmetered User Based AI Permissions](https://help.salesforce.com/s/articleView?id=ai.generative_ai_usage_unmetered_considerations.htm&type=5&language=en_US). #### See Also - [Manage Employee Agent Access](https://help.salesforce.com/s/articleView?id=ai.agent_manage_aea_access.htm&language=en_US) - [Manage Permission Set Assignments](https://help.salesforce.com/s/articleView?id=platform.perm_sets_manage_assignments.htm&language=en_US)