---
schema_version: "1"
id: 34c93505bcbb78ad4d709ac2b7ab5b8bf8b7d6d2ce5fd532ddbd0e76ee960718
title: Change the Search Provider for Agentforce Account Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/account_mgmt_change_search_provider.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.account_mgmt_change_search_provider.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7cee848f1eb4adb028c958e9214e32818123abb975cb0d13f3c411c051cfd8f3
description: Agentforce Account Management uses a default search provider for the Search The Web action to retrieve web data for account research. To optimize search quality and data recency for your accounts, change the search provider to one of your choices. Your agent uses the selected search provider for all web research requests, including interactions in Slack.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Change the Search Provider for Agentforce Account Management

Agentforce Account Management uses a default search provider for the Search The Web action to retrieve web data for account research. To optimize search quality and data recency for your accounts, change the search provider to one of your choices. Your agent uses the selected search provider for all web research requests, including interactions in Slack.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or included in Agentforce 1 Sales or an Industry Edition. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access the actions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d8335e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8335e72 ">To set up Agentforce Account Management:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8335e72 ">
              <p>View Setup</p>
              <p>AND</p>
              <p>Modify All Data</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Customize
                Application</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d8335e72 ">To configure a Sales agent:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d8335e72 ">
              <p>Manage AI Agents</p>
              <p>AND</p>
              <p>Manage Agentforce Employee
                Agents</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Customize Application</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_agents-264-0-0-production-enus/3bcb4a4b-868d-4b4f-b735-d76004124785/images/icon_note.png)

Note When you add the Search The Web agent action, Salesforce returns publicly available search results from external sources in agent responses. Salesforce doesn't review or verify this content. Results can include inaccurate or objectionable information. Use of web search is subject to the applicable Salesforce terms.

#### See Also

- [Add a Web Retriever to a Prompt Template](https://help.salesforce.com/s/articleView?id=ai.prompt_builder_retriever_web.htm&language=en_US)
- [Select Agentforce Model Option](https://help.salesforce.com/s/articleView?id=ai.agent_setup_select_model_provider.htm&language=en_US)
- [Use Web Search](https://help.salesforce.com/s/articleView?id=ai.data_library_web_search.htm&language=en_US)

## Set the Search Provider

To edit your agent, it must be in a draft state. If your agent is committed, [create a draft](https://help.salesforce.com/s/articleView?id=ai.agent_versions_draft.htm&type=5&language=en_US).

1. From the App Launcher, enter Agent, and select **Agentforce Studio**, and then click **Agents**.
2. Select the Sales agent.
3. In the Explorer panel, expand **Subagents** and select the **Web Retrieval** subagent.
4. Under Actions Available For Reasoning, expand **Search The Web**.
5. Next to the Search Provider input, click the value dropdown menu, and then select **Create a variable**.
    
    To enter a provider directly instead of using a variable, if the value shows Agent Populated, select Remove variable. Click the value again, select Empty String, and then enter the provider name.
    
    The Create Custom Variable dialog opens.
6. In the Create Custom Variable dialog, enter a name for the variable and [configure the variable's settings](https://help.salesforce.com/s/articleView?id=ai.agent_builder_variables_create.htm&language=en_US).
7. In the **Default Value** field, enter one of the supported search providers: BrightData, OpenAI, or you.com.
    
    If you don't specify a provider, the action uses you.com by default.
8. Click **Create**.
9. Save your changes.

## Set the Search Provider in the Legacy Builder

1. From Setup, in the Quick Find box, enter Agents, and then select **Agentforce Agents**.
2. Select the Sales agent, and click **Open in Builder**.
3. If your agent is active, [deactivate it](https://help.salesforce.com/s/articleView?id=ai.copilot_setup_activate_deactivate.htm&language=en_US).
4. In Agentforce Builder, open the **Sales Research** subagent.
5. Select **This Subagent's Actions**.
6. Select **Search The Web**.
7. Click **Edit Action**.
8. In the Inputs section, go to **Search Provider**, and select a search provider from the **Configuration Value** dropdown menu.
9. Save the action.