---
schema_version: "1"
id: 39b382eb56005a96f0116ef5b95d067f0c97c8ebef9cbe928b9ce7f695b48262
title: Merge Duplicate Accounts in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/account_merge_classic.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.account_merge_classic.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3e506a4a0fb779e512ef22ef4193e32f9b9bbff2d23100364f8545eeeca7c797
description: Merge duplicate accounts in Salesforce Classic.
products:
  - Sales Cloud
release: "264"
---
# Merge Duplicate Accounts in Salesforce Classic

Merge duplicate accounts in Salesforce Classic.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Business accounts available in: <strong>All</strong> Editions except
                <strong>Database.com</strong>
              </p>
              <p style="margin-bottom:0;">Person accounts available in <strong>Enterprise</strong>,
                <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
              </p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d76440e79">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d76440e79 ">To view business or person accounts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d76440e79 ">Read on business or person accounts</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d76440e79 ">To merge business or person accounts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d76440e79 ">
              <p>Delete on business or person accounts</p>
              <p>AND</p>
              <p style="margin-bottom:0;">You must be a Salesforce
                admin, the account owner, or a user above the account owner in the role
                hierarchy</p>
            </td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_core-264-0-0-production-enus/3c339c40-ca6c-49ba-9c6e-684be7a55f80/images/icon_important.png)

Important Where possible, we changed noninclusive terms to align with our company value of Equality. We maintained certain terms to avoid any effect on customer implementations.

Watch the 5-minute video to see how to merge accounts in Salesforce Classic.

1. From the Accounts tab, click **Merge Accounts** in the Tools section. If you don’t see the merge option, ask your admin to check your user permissions.
    
    ![The Accounts tab, with the Tools section and the Merge Accounts action highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_core-264-0-0-production-enus/3c339c40-ca6c-49ba-9c6e-684be7a55f80/sales_core/images/accounts/merge_accounts_classic.png)
2. To show a list of duplicate accounts, enter a search string, such as part of an account name, in the text box. Then click **Find Accounts**.
3. Select up to three accounts that you want to merge. Then click **Next**.
4. Select one account as the master or principal record.
5. Select the fields that you want to retain from each record. Fields with conflicting values are highlighted.
6. Click **Merge**.

#### See Also

- [Manage Duplicate Records](https://help.salesforce.com/s/articleView?id=sales.managing_duplicates_overview.htm&type=5&language=en_US)
- [Standard Account Matching Rule](https://help.salesforce.com/s/articleView?id=sales.matching_rules_standard_account_rule.htm&type=5&language=en_US)
- [Things to Know About Matching Rules](https://help.salesforce.com/s/articleView?id=sales.matching_rules_overview.htm&type=5&language=en_US)
- [Considerations for Merging Duplicate Accounts](https://help.salesforce.com/s/articleView?id=sales.account_merge_considerations.htm&release=264.0.0&type=5 "Review these considerations before merging duplicate account records.")