---
schema_version: "1"
id: 3f685b1f84bca7f73ba87b0ce7455d4a7f6c07e17d94d68f47e825f4d6e5d5e8
title: Field Mappings for Event Sync
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/aac_sync_event_field_mapping.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.aac_sync_event_field_mapping.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a259998ee7b4b4440c4263a53f7f55ab1bf5fbb6413201026bfec7d88a539382
description: When you use Einstein Activity Capture to sync events, fields from your Salesforce events are mapped to fields in the connected Microsoft or Google account. Learn which fields sync and how they’re mapped. Plus, see which Microsoft® Exchange field mappings Salesforce admins can customize.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Field Mappings for Event Sync

When you use Einstein Activity Capture to sync events, fields from your Salesforce events are mapped to fields in the connected Microsoft or Google account. Learn which fields sync and how they’re mapped. Plus, see which Microsoft® Exchange field mappings Salesforce admins can customize.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

## Microsoft

Admins customize field mappings from the Field Mappings tab when editing a configuration. Admins can’t customize mappings for standard fields that are used to match events during the sync process. For example, events are synced based on the date, and start and end time, so those field mappings can’t be changed. Custom Salesforce fields aren’t used in mappings.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d21974e148">Salesforce Field</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d21974e151">Exchange Field (API Label)</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21974e154">Customizable Mapping</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21974e157">Details</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">All-Day Event</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">All Day (IsAllDayEvent)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Attendees*</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">No field label</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">
              <p>To see the attendees list, add the Salesforce Attendees field to the event page
                layout.</p>
              <p>To understand how the attendees field and attendee responses sync, see
                <a href="https://help.salesforce.com/articleView?id=aac_event_sync_attendees.htm&amp;language=en_US" target="_blank">Event Attendee Sync</a>.
              </p>
              <p style="margin-bottom:0;">In Outlook,
                this field is shown as an icon, with a text field to add attendees and mark them
                as required or optional. The API labels for the Exchange fields are
                <var>RequiredAttendees</var> and <var>OptionalAttendees</var>.
                Salesforce syncs both Exchange fields with Attendees.
              </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Description</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Notes (Body)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">Yes</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Duration</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Duration (Duration)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">End</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">No field label</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, this field is shown as an icon, with the options to select an end
              time or day. The API label for the Exchange field is End.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Location</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">No field label</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">Yes</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, this field is shown as an icon, with a text field to add a location. The
              API label for the Exchange field is Location.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Assigned To</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Organizer (Organizer)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Private</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Private (Sensitivity)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, Private is one of the options for this field. Only Private shows in
              Outlook.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Reminder Date/Time</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Remind Me (ReminderMinutesBeforeStart)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">Yes</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, this field is shown as part of the Remind Me field.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Reminder Set</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Remind Me (IsReminderSet)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">Yes</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, this field is shown as part of the Remind Me field.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Repeat</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Repeat (AppointmentType)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">
              <p>Repeating event details sync only if you enable Einstein Activity Capture, add the
                Repeat field to the Salesforce event page layout, and enable Event series sync on users’
                Einstein Activity Capture configurations.</p>
              <p style="margin-bottom:0;">In Outlook, this field is shown as Repeat on
                events from the edit page, and Series from the saved event.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Show Time As</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Show as (LegacyFreeBusyStatus)</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">Yes</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, calendar availability is shown as <var>Free</var>,
              <var>Tentative</var>, <var>Busy</var>, <var>Away</var>,
              <var>Out of office</var>, or <var>Working elsewhere</var>.
              <var>Outlook Tentative</var>, <var>Busy</var>, and
              <var>Away</var> sync as <var>Busy</var> in Salesforce.
              <var>Outlook Free</var> and <var>Working elsewhere</var> sync as
              <var>Salesforce Free</var>, and <var>Outlook Out of Office</var>
              syncs as Salesforce Out of office.
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Start OR Time</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">No field label</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">
              <p>The Salesforce field Time syncs with the Exchange field Start only if multiday events
                are enabled in Salesforce. Otherwise, the Salesforce field Start syncs with the Exchange
                field Start.</p>
              <p style="margin-bottom:0;">In Outlook, this field is shown as an icon, with the options to select a
                start time or day. The API label for the Exchange field is Start.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Subject</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">No field label</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">In Outlook, this field is shown as an icon, with a text field to add an event title.
              The API label for the Exchange field is Subject.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e148 ">Time Zone</td>

            <td data-label="Exchange Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e151 ">Not shown</td>

            <td data-label="Customizable Mapping" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e154 ">No</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e157 ">Outlook events don’t show this field. The API label for the Exchange field is
              StartTimeZone.</td>

          </tr>
        </tbody>
      </table>

## Google

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d21974e477">Salesforce Field</th>
            <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d21974e480">Google Field (API Label)</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d21974e483">Details</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">All-Day Event</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">All Day (isAllday)</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Attendees</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">Guests (attendees)</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">
              <p>To see the attendees list, add the Salesforce Attendees field to the event page
                layout.</p>
              <p style="margin-bottom:0;">To understand how the attendees field and attendee responses sync, see
                <a href="https://help.salesforce.com/articleView?id=aac_event_sync_attendees.htm&amp;language=en_US" target="_blank">Event Attendee Sync</a>.
              </p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Description</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">Description (description)</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">End</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">In Google Calendar, this field is shown with the options to select an end time or day.
              The API label for the Google field is end.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Location</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">Location (location)</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Assigned To</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">Organizer (organizer)</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 "> </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Private</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">In Google Calendar, this field is shown with the options to select an end time or day.
              The API label for the Google field is visibility.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Reminder Date/Time</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">In Google Calendar, this field is shown as the options Default visibility, Public, or
              Private. The API label for the Google field is reminders.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Reminder Set</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">In Google Calendar, this option can be set by dismissing the Notification or Email
              options. The API label for the Google field is isReminderSet.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Show Time As</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">In Google Calendar, this field is shown as an icon with the options
              <var>Busy</var> or <var>Free</var>. In the Google API, this field
              is status.
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Start OR Time</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">
              <p>In Google Calendar, this field is shown with the options to select a start time or
                day. In the Google API, this field is start.</p>
              <p style="margin-bottom:0;">The Salesforce field Time syncs with the
                Google field Start only if multiday events are enabled in Salesforce. Otherwise, the
                Salesforce field Start syncs with the Google field Start.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Subject</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">No field label</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 ">In Google Calendar, this field is a text field with Add title in the field prompt. In
              the Google API, this field is summary.</td>

          </tr>
          <tr class="">
            <td data-label="Salesforce Field" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e477 ">Time Zone</td>

            <td data-label="Google Field (API Label)" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d21974e480 ">Time Zone (timeZone)</td>

            <td data-label="Details" class="slds-cell-wrap" style="vertical-align:top;" headers="d21974e483 "> </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Events and Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.aac_guidelines_sync.htm&release=264.0.0&type=5 "Discover how Einstein Activity Capture handles your event data after it’s captured.")