---
schema_version: "1"
id: cff25032116e73c2b635914a774232ea0995010ee35cf4cd8065a705da81dffb
title: Field Mappings for Contact Sync
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/aac_sync_contact_field_mapping.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.aac_sync_contact_field_mapping.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 12c7aa0299feb413ebeccaf24e50eae034731687271cd9f075cec7671cc224c8
description: When you use Einstein Activity Capture to sync contacts, fields from your Salesforce contacts are mapped to fields in the connected Microsoft or Google account. Learn which fields sync and how they’re mapped. Plus, see which Microsoft® Exchange field mappings Salesforce admins can customize.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Field Mappings for Contact Sync

When you use Einstein Activity Capture to sync contacts, fields from your Salesforce contacts are mapped to fields in the connected Microsoft or Google account. Learn which fields sync and how they’re mapped. Plus, see which Microsoft® Exchange field mappings Salesforce admins can customize.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

## Microsoft Exchange

Admins customize field mappings from the Field Mappings tab when editing a configuration. Admins can’t customize mappings for standard fields that are used to match contacts during the sync process. For example, contacts are synced based on the email address, so the email field mappings can’t be changed. Custom Salesforce fields aren’t used in mappings.

   
| Salesforce Field | Exchange Field (API Label) | Customizable Mapping | Details |
| --- | --- | --- | --- |
| Account Name | Company (CompanyName) | No |  |
| Assistant | Assistant name (AssistantName) | Yes |  |
| Assist. Phone | Assistant phone (AssistantPhone) | Yes |  |
| Birthdate | Birthday (Birthday) | Yes |  |
| Department | Department (Department) | Yes |  |
| Description | Notes (Body) | Yes |  |
| Email | Email address (EmailAddress1) | No |  |
| Fax | Business fax (BusinessFax) | Yes |  |
| First Name | First name (GivenName) | No |  |
| Home Phone | HomePhone | Yes |  |
| Last Name | Last name (Surname) | No |  |
| Mailing City | Business address City (BusinessAddressCity) | Yes |  |
| Mailing Country | Business addresses Country/Region (BusinessAddressCountryOrRegion) | Yes |  |
| Mailing State/Province | Business address State/Province (BusinessAddressState) | Yes |  |
| Mailing Street | Business address Street (BusinessAddressStreet) | Yes |  |
| Mailing Zip/Postal Code | Business address Zip/Postal code (BusinessAddressPostalCode) | Yes |  |
| Mobile | Mobile phone (MobilePhone) | Yes |  |
| Other City | Other address City (OtherAddressCity) | Yes |  |
| Other Country | Other address Country/Region (OtherAddressCountryOrRegion) | Yes |  |
| Other Phone | Other (OtherTelephone) | Yes | In Outlook, this field is located under the Phone menu when you add more fields to the contact. |
| Other State/Province | Other address State/Province (OtherAddressState) | Yes |  |
| Other Street | Other address Street (OtherAddressStreet) | Yes |  |
| Other Zip/Postal Code | Other address Zip/Postal code (OtherAddressPostalCode) | Yes |  |
| Phone | Business phone (BusinessPhone) | Yes |  |
| Title | Job title (JobTitle) | Yes |  |

## Google

  
| Salesforce Field | Google Field (API Label) | Details |
| --- | --- | --- |
| Account Name | Company (companyName) |  |
| Assistant | Relationship (relation) | Standard label Assistant required.\* |
| Birthdate | Birthday (birthday) |  |
| Department | Department (orgDepartment) |  |
| Email | Email (email) | When creating contacts in Google, the primary Email field must include the standard label Work for the contact to sync. Adding no label, other standard labels, or custom labels prevents these fields from syncing to Salesforce. |
| Fax | Phone (faxNumber) | Standard label Work Fax required.\* |
| First Name | First name (givenName) |  |
| Home Phone | Phone (homePhoneNumber) | Standard label Home required.\* |
| Last Name | Last name (familyName) |  |
| Mailing City | City (city) | Standard label Work required on the Google address.\* |
| Mailing Country | Country/Region (country) | Standard label Work required on the Google address.\* |
| Mailing State/Province | State (state) | Standard label Work required on the Google address.\* |
| Mailing Street | Street address (street) | Standard label Work required on the Google address.\* |
| Mailing Zip/Postal Code | ZIP code (postCode) | Standard label Work required on the Google address.\* |
| Mobile | Phone (mobilePhoneNumber) | Standard label Mobile required.\* |
| Other City | City (otherCity) | Standard label Other required on the Google address.\* |
| Other Country | Country/Region (otherCountry) | Standard label Other required on the Google address.\* |
| Other Phone | Phone (otherPhoneNumber) | Standard label Other required.\* |
| Other State/Province | State (otherState) | Other label required on the Google address.\* |
| Other Street | Street address (otherStreet) | Standard label Other required on the Google address.\* |
| Other Zip/Postal Code | ZIP code (otherPostCode) | Standard label Other required on the Google address. |
| Phone | Phone (phone) | Standard label Work required. |
| Title | Job title (title) |  |

\* Adding no label, a different standard label, or a custom label prevents these fields from syncing.

#### See Also

- [How Contacts Sync with Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.aac_contact_sync_how_it_works.htm&release=264.0.0&type=5 "If you use Einstein Activity Capture, learn about how we sync your Microsoft or Google contacts with Salesforce contacts and accounts. Also, learn what we do when we can’t find a match.")