---
schema_version: "1"
id: b41cf99a3d1bb4f3721dfcc50c3c08ea4d012ed5a93b61786a94f72a7fbf6f81
title: Considerations for Disabling Events in an Einstein Activity Capture Configuration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/aac_considerations_disable_events.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.aac_considerations_disable_events.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 514f68e832efec48fcd09700c556e5e23f11604a409dc7fccdc53d13b1bd2fd8
description: You can prevent event data from being used by Einstein Activity Capture. Make sure that you understand the effects of disabling events.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Considerations for Disabling Events in an Einstein Activity Capture Configuration

You can prevent event data from being used by Einstein Activity Capture. Make sure that you understand the effects of disabling events.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

- To stop users’ event data from moving between Salesforce and the connected account in all directions, add them to an Einstein Activity Capture configuration with events disabled.
- When you disable events, here’s what happens to events.
    - Event data isn’t synced between Salesforce and the connected account.
    - Event records aren’t created in Salesforce.
    - Events aren’t added to the activity timeline of related Salesforce records. Previously captured events remain on the timeline.
    - Events aren’t included in the Activities dashboard.
    - Event data isn’t available to Einstein features.
    - For non-Inbox users, event data isn’t stored on Hyperforce and Amazon Web Services (AWS). Previously captured events remain on Hyperforce and AWS.
    - For Inbox users, event data is still stored on Hyperforce and AWS. The event data is used for Inbox productivity features.
- If a user is using more than one email account to capture events and is in an event-disabled configuration, events from all their accounts stop being captured.
- If you re-enable events, we don’t go back and capture events from the time when event capture was disabled. Events that were created or updated in the Microsoft or Google calendar, regardless of when, are synced to Salesforce. If a user’s account is connected or reconnected after events is re-enabled, we capture a certain amount of past event data. For details, see [Data Retention and Deletion](https://help.salesforce.com/s/articleView?id=sales.aac_data_retention.htm&release=264.0.0&type=5 "Find out what data Einstein Activity Capture stores, how much is stored, and how long it’s retained.").
- If you use Salesforce Meetings and disable events, the Meeting Digest doesn’t show the enhanced attendee list or intelligent insights for synced events.

#### See Also

- [Define Which Data to Capture Through an Einstein Activity Capture Configuration](https://help.salesforce.com/s/articleView?id=sales.aac_setup_create_configuration.htm&release=264.0.0&type=5 "Configurations determine which data gets captured and how it flows between Salesforce and your connected account. You create one configuration during the initial setup and you can add more to customize data capture and sync behavior for specific users or profiles. By default, Einstein Activity Capture syncs events and contacts bi-directionally, though you can edit these settings at any time.")
- [Events and Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.aac_guidelines_sync.htm&release=264.0.0&type=5 "Discover how Einstein Activity Capture handles your event data after it’s captured.")
- [Permission Sets](https://help.salesforce.com/s/articleView?id=platform.perm_sets_overview.htm&type=5&language=en_US)