--- schema_version: "1" id: ddf78db0a451f315c3527f3499c10598f74f21482d2efaa952994d3df314e1a5 title: Activity Metrics Fields collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/aac_activity_metrics_fields.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.aac_activity_metrics_fields.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 5c8dddbacc78c85f8a872854d865cf0755b45d7cf939d0ce34b33fcb213f149a description: Activity Metrics fields show a summary of sales activities that were added to Salesforce manually and by Einstein Activity Capture. Most of the fields are available to Einstein Activity Capture users after Activity Metrics is turned on. A few fields are available only to Sales Engagement users, regardless of whether they use Einstein Activity Capture. Activity Metric fields are derived from your activity data, so create formula fields when using them on page layouts. products: - Sales Cloud - Cross Cloud - Service Cloud Voice release: "264" --- # Activity Metrics Fields Activity Metrics fields show a summary of sales activities that were added to Salesforce manually and by Einstein Activity Capture. Most of the fields are available to Einstein Activity Capture users after Activity Metrics is turned on. A few fields are available only to Sales Engagement users, regardless of whether they use Einstein Activity Capture. Activity Metric fields are derived from your activity data, so create formula fields when using them on page layouts. ### Required Editions

Available in: Lightning Experience

Available with Einstein for Sales, which is included in Einstein 1 Sales Edition and available for an extra cost in Enterprise and Unlimited Editions

Available with Sales Engagement, which is included with Sales in Performance and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions

Available with Revenue Intelligence, which is available for an extra cost in Enterprise and Unlimited Editions

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png) Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything. ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png) Important Starting in Summer ’25, Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard aren’t available unless previously set up. Additionally, data from these reporting tools that appear in other features, including Pipeline Inspection and Einstein Conversation Insights isn’t available unless configured before Summer ’25. If you’re already using Activity 360 Reporting, Activity Metrics, Activities Analytics Dashboard, or related data, you can continue to do so until these tools are retired. To explore email data added by Einstein Activity Capture after Summer ’25, make sure you [sync email as salesforce activity](https://help.salesforce.com/s/articleView?id=sales.eac_email_activity.htm&language=en_US) and use Salesforce Activity reports. See [Considerations for Sync Email as Activity](https://help.salesforce.com/s/articleView?id=sales.eac_email_activity_considerations.htm&type=5&language=en_US) and [Einstein Activity Capture Activity 360 Reporting, Activity Metrics, Activities Dashboard Upcoming Retirement](https://help.salesforce.com/s/articleView?id=004633781&type=1&language=en_US).

Where to Use Activity Metrics Fields	Details
List views	Create or edit a list view. Select the Activity Metrics fields to include. When displayed on list views, Activity Metrics fields are indicated by .
Record page layouts	Create a custom formula field that points to an Activity Metric field. Then add it to your page layout.
Reports	Create a report and add the Activity Metrics fields.
Flow Builder or Process Builder	Create a flow or process that includes Activity Metrics fields. Unlike most field updates, changes to activity metrics field values don’t trigger flows or processes. Instead, activity metrics field values can be used to evaluate rule criteria for actions. For example, when opportunities move to the Proposal or Price Quote stage, use the Inactive Days or Last Activity Date field to send an email alert to opportunity owners.

Field	Description	Process Builder and Triggers	Formula Field
First Call Date	The date when the earliest call was made through Sales Dialer or a computer-telephony integration solution that logged the call to Salesforce. This field is available only to Sales Engagement users.	`[object].ActivityMetric.FirstCallDateTime`
First Email Date	The date when the earliest email was sent or received. This field is available only to Sales Engagement users.	`[object].ActivityMetric.FirstEmailDateTime`
Inactive Days	The number of days since the most recent activity was completed This field is derived from the Last Activity Date field.	`[object].ActivityMetric.LastActivityDateTime - NOW` For example, create a trigger that notifies a user when there isn’t any activity on an account for a certain amount of time.	`Today() - LastActivityDate` This formula calculates the difference between the current date and the date of the last activity.
Last 7 Days Activities	The number of activities completed in the last 7 days	`[object].ActivityMetricRollup.TotalActivities7Days`
Last 30 Days Activities	The number of activities completed in the last 30 days	`[object].ActivityMetricRollup.TotalActivities30Days`
Last Activity Date	The date when the most recent activity was completed	`[object].ActivityMetric.LastActivityDateTime`
Last Call Date	The date when the most recent call was made through Sales Dialer or Inbox	`[object].ActivityMetric.LastCallDateTime`
Last Email Date	The date when the most recent email was sent or received	`[object].ActivityMetric.LastEmailDateTime`
Last Email Received Date	The date when the most recent email was received	`[object].ActivityMetric.LastEmailReceivedDateTime`
Last Email Sent Date	The date when the most recent email was sent	`[object].ActivityMetric.LastEmailSentDateTime`
Last Event Date	The date when the most recent event was completed	`[object].ActivityMetric.LastEventDateTime`
Last Task Date	The date when the last task was completed For example, if a task is completed before the due date, the Last Task Date is different from the Due Date. Because tasks show up on the activity timeline according to their due date, inconsistencies can exist between the Last Task Date and what’s on the activity timeline.	`[object].ActivityMetric.LastTaskDateTime`
Next Activity Date	The date of the next scheduled task or event. Only open tasks within the next 30 days are included.	`[object].ActivityMetric.NextActivityDateTime`
Today’s Activities	Number of activities closed today	`[object].ActivityMetricRollup.TotalActivitiesDay` For example, create a trigger that sends a daily email to Sales Managers with the total number of activities during that day.

#### See Also - [Activity Metrics](https://help.salesforce.com/s/articleView?id=sales.aac_activity_metrics.htm&release=264.0.0&type=5 "If you use Einstein Activity Capture, Activity Metrics gives you all the information you need about your activity data. When you include Activity Metrics fields on list views, page layouts, reports, triggers, processes, and so forth, the data reflects activities that were added to Salesforce manually and by Einstein Activity Capture.") - [Build a Formula Field](https://help.salesforce.com/s/articleView?id=platform.customize_formulas.htm&type=5&language=en_US) - [Customizing Reports in Salesforce Classic](https://help.salesforce.com/s/articleView?id=analytics.reports_builder_what_is.htm&type=5&language=en_US) - [Create a Process](https://help.salesforce.com/s/articleView?id=platform.process_create.htm&type=5&language=en_US)