---
schema_version: "1"
id: c7c764f8544d2c0b6fec4eb55c1f0e4b025155ee5bbe89c2b2cf2023328c6130
title: Turn On Activity Metrics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/aac_activity_metrics_enable.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.aac_activity_metrics_enable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: db7fb743b0e1793d8dc22b5abcc2404d7ebbe7a09640e253001b3735a7f88687
description: After you turn on Activity Metrics, the Activity Metrics fields are available to use on list views, page layouts, reports, triggers, flows, and processes.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Turn On Activity Metrics

After you turn on Activity Metrics, the Activity Metrics fields are available to use on list views, page layouts, reports, triggers, flows, and processes.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d140522e100">User Permissions
              Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d140522e100 ">To turn on Activity Metrics:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d140522e100 ">Customize Application OR Modify All Data</td>

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![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Starting in Summer ’25, Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard aren’t available unless previously set up. Additionally, data from these reporting tools that appear in other features, including Pipeline Inspection and Einstein Conversation Insights isn’t available unless configured before Summer ’25. If you’re already using Activity 360 Reporting, Activity Metrics, Activities Analytics Dashboard, or related data, you can continue to do so until these tools are retired. To explore email data added by Einstein Activity Capture after Summer ’25, make sure you [sync email as salesforce activity](https://help.salesforce.com/s/articleView?id=sales.eac_email_activity.htm&language=en_US) and use Salesforce Activity reports. See [Considerations for Sync Email as Activity](https://help.salesforce.com/s/articleView?id=sales.eac_email_activity_considerations.htm&type=5&language=en_US) and [Einstein Activity Capture Activity 360 Reporting, Activity Metrics, Activities Dashboard Upcoming Retirement](https://help.salesforce.com/s/articleView?id=004633781&type=1&language=en_US).

- Activity Metrics must be turned on in Lightning Experience, but Activity Metrics fields are available in Lightning Experience and Salesforce Classic.
- If you have Activity 360 Reporting enabled, you can’t turn off Activity Metrics. To turn it off, contact Salesforce Customer Support.
- If you have at least one licensed Einstein Activity Capture user, all Salesforce users in your company can use the Activity Metrics fields. If you have only Standard Einstein Activity Capture users, you can’t use Activity Metrics.
- Some Activity Metrics fields are available to Sales Engagement users without turning on Activity Metrics.

1. From Setup, enter Einstein Activity Capture in the Quick Find box, and then select **Settings**.
2. Click the **Settings** tab.
3. Make sure that Einstein Activity Capture is on.
4. Turn on Activity Metrics.
    
    It can take up to a few days before Activity Metrics fields are ready to use. You receive a notification when the fields are ready. If you have a large amount of data, we recommend that you contact Salesforce Customer Support to turn on Activity Metrics without impacting performance.

To turn off Activity Metrics when Activity 360 Reporting is enabled, contact Salesforce Customer Support.

#### See Also

- [Activity Metrics](https://help.salesforce.com/s/articleView?id=sales.aac_activity_metrics.htm&release=264.0.0&type=5 "If you use Einstein Activity Capture, Activity Metrics gives you all the information you need about your activity data. When you include Activity Metrics fields on list views, page layouts, reports, triggers, processes, and so forth, the data reflects activities that were added to Salesforce manually and by Einstein Activity Capture.")