Bring sales email engagement data into Data 360 alongside marketing email engagement data. Use unified engagement data to create a complete view of email interactions across your sales and marketing teams.
Where: This change applies to Sales Engagement in Lightning Experience in Performance, Einstein 1, and Unlimited editions. Sales Engagement is available at an additional cost in Professional and Enterprise editions, and with Service Cloud and Lightning Platform.
When: This change is available on a rolling basis starting in mid-October 2026.
How: To set up the capability to unify your email engagement data in Data 360, from Setup, enter Sales Engagement in the Quick Find box and select Sales Engagement Settings. Turn on Sales Engagement, and then go to Einstein Activity Capture to set up email syncing. In Sales Engagement Settings, in the Track Performance and Success section, expand Unify Email Engagement Data, and follow the steps.