---
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title: Fine-Tune Which Emails and Events to Exclude from Einstein Activity Capture
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_sales_productivity_eac_more_exclusions.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_productivity_eac_more_exclusions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9d30b7c87f76df2fcde3e7a050cd2bf2efc1e2ba851bfab794f6355b7af88948
description: Use keywords to automatically detect and exclude from capture emails that contain specific words or phrases. Use wildcard rules to exclude calendar events and email messages associated with specific web domains. Also, sensitive data detection now excludes emails with the word 'confidential' as a prefix in Outlook and Gmail message subjects. Outlook messages with a sensitivity level value of ‘confidential’ or ‘private’ are excluded. Previously, Einstein Activity Capture supported only exact-match for domain exclusions, and sensitive data detection only excluded email with certain personally identifying information included in the body of the message.
products:
  - Cross Cloud
release: "264"
---
# Fine-Tune Which Emails and Events to Exclude from Einstein Activity Capture

Use keywords to automatically detect and exclude from capture emails that contain specific words or phrases. Use wildcard rules to exclude calendar events and email messages associated with specific web domains. Also, sensitive data detection now excludes emails with the word 'confidential' as a prefix in Outlook and Gmail message subjects. Outlook messages with a sensitivity level value of ‘confidential’ or ‘private’ are excluded. Previously, Einstein Activity Capture supported only exact-match for domain exclusions, and sensitive data detection only excluded email with certain personally identifying information included in the body of the message.

**Where:** This change applies to Lightning Experience in Starter Suite, Pro Suite, Professional, Enterprise, Unlimited, Einstein 1 Sales, and Agentforce 1 Sales editions. Einstein Activity Capture is also available with the Einstein for Sales, Sales Engagement, and Revenue Intelligence add-ons.

**How:** In Setup, in the Quick Find box, enter and select **Einstein Activity Capture**. To add keyword exclusions, in Settings, go to Don't Capture Sensitive Emails, and click **Manage** and then **Add**. Keyword exclusions support single-word entries, phrases, and regular expressions.

![Click Manage in the Don’t Capture Sensitive Emails setting to add keyword exclusions and turn on the advanced detection for sensitive content.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-264-0-0-production-enus/550ba85b-db1a-4608-9cd4-9a65ec96e1fa/salesforce_release_notes/images/sales/eac_manage_sensitive_email_settings.png)

To manage internal and external domain exclusions, in Settings, go to Excluded Addresses. Domain exclusions support wildcard rules.

![Add or manage excluded domains from the Einstein Activity Capture Excluded Addresses tab in Settings.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-264-0-0-production-enus/550ba85b-db1a-4608-9cd4-9a65ec96e1fa/salesforce_release_notes/images/sales/eac_exclude_with_wildcards.png)

#### See Also

- [_Salesforce Help:_ Exclude Emails and Events from Salesforce for Your Entire Org](https://help.salesforce.com/s/articleView?id=sales.eac_exclude_emails_and_events_for_org.htm&type=5&language=en_US)
- [_Salesforce Help:_ Considerations for Excluding Data from Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.aac_add_excluded_addresses_considerations.htm&type=5&language=en_US)
- [_Salesforce Help:_ Data Privacy](https://help.salesforce.com/s/articleView?id=sales.activity_capture_data_privacy.htm&type=5&language=en_US)