Get a more accurate view of deal health and move your deals forward with the enhanced Opportunity Scoring model. Powered by Data 360 AI models, the model helps your sales reps identify healthy and at-risk deals based on actual conversation data and engagement signals in addition to the standard opportunity fields.
Where: This change applies to Lightning Experience in Performance and Unlimited editions with Sales Cloud. In Enterprise Edition with Sales Cloud, this feature requires the Agentforce or Revenue Intelligence add-on.
How: From the gear menu, select Salesforce Go, and then search for Opportunity Score. Turn on Opportunity Score and complete the steps.