Sales Engagement

Sales Engagement data is now stored directly on the Salesforce Platform.

For pricing details, contact your Salesforce account executive. Sales Dialer is also available for an extra cost as an add-on license.

• Unify Sales and Marketing Email Engagement Data in Data 360
  Bring sales email engagement data into Data 360 alongside marketing email engagement data. Use unified engagement data to create a complete view of email interactions across your sales and marketing teams.
• Get Email Engagement Push Notifications in More Browsers
  Sellers can now get browser push notifications in Salesforce and in the Microsoft Outlook extension when leads engage with sales emails. Previously, push notifications were available only in the Google Chrome extension.
• View Updated Sales Engagement Data
  Sales Engagement data is stored natively on the Salesforce Platform and is now available in new and updated reports and in the Sales Engagement Sample Dashboard. Use these assets to review more consistent engagement data and drill into trends more easily.
• Sales Engagement Performance Dashboard Is Scheduled for Retirement
  The Sales Engagement Performance Dashboard is scheduled for retirement in November 2026. Access Sales Engagement data from the Sales Engagement Sample Dashboard.