Sellers can now get browser push notifications in Salesforce and in the Microsoft Outlook extension when leads engage with sales emails. Previously, push notifications were available only in the Google Chrome extension.
Where: This change applies to Lightning Experience in Performance, Unlimited, and Einstein 1 editions. Sales Engagement is available for an extra cost in Professional and Enterprise editions, Service Cloud, and Lightning Platform.
When: Push notifications in Salesforce and the Outlook extension became available in Summer '26.
How: To receive push notifications, first make sure to allow notifications for your Salesforce org URL in your browser settings. Then, go to the gear menu in the My Feed tab in the Work Queue and select Show Notifications.