---
schema_version: "1"
id: c68e8aafbd0689c70c25533e5869929b3360a180a710eabd65e028da869e9c82
title: Guide License and Permit Applicants with Agentic Application Intake
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_psc_guide_license_permit_applicants_agentic_intake.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_psc_guide_license_permit_applicants_agentic_intake.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 47db293a5fa5969124f9d504b3408008c6a584f774f9549444c1818888f0b7dd
description: Business owners and applicants complete License and Permit applications through Agentic Application Intake, a guided experience with an agent-assisted side panel that replaces rigid form-only flows. The agent answers contextual questions about the application process and helps applicants fill out forms through natural language guidance. The intake flow unifies multiple licenses into a single application, auto-fills fields from uploaded documents, and lets applicants pause and resume without losing progress.
products:
  - Cross Cloud
release: "264"
---
# Guide License and Permit Applicants with Agentic Application Intake

Business owners and applicants complete License and Permit applications through Agentic Application Intake, a guided experience with an agent-assisted side panel that replaces rigid form-only flows. The agent answers contextual questions about the application process and helps applicants fill out forms through natural language guidance. The intake flow unifies multiple licenses into a single application, auto-fills fields from uploaded documents, and lets applicants pause and resume without losing progress.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where Agentforce Public Sector is enabled. Requires Agentforce and Data 360 licenses.

**Who:** Agentic Application Intake is available to business owners and applicants completing License and Permit applications, and to application reviewers processing submitted intake data. The intake uses the same reviewer workflows users already know from other Public Sector applications.

Admins configuring the intake need the Agentforce Default Admin, Access Agentforce Default Agent, Public Sector Access, Document Checklist, Dynamic Assessment Access, and Unstructured Document Processing permission sets.

Community users completing applications need the Agentforce for Public Sector for Community, Industries Assessment, Document Checklist, Prompt Template User, and Data Cloud User permission sets.

#### See Also

- [_Salesforce Help_: Agentic Application Intake for License and Permit Applications (can be outdated or unavailable during release preview)](https://help.salesforce.com/s/articleView?id=ind.aps_agentic_application_intake.htm&language=en_US)