---
schema_version: "1"
id: e0e8b78ec2c0f3e4d667810dcfe375a724fddcd91fe90a4789a1041b20b65b3a
title: Claims Submission for Agentforce Public Sector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_ps_claims_submission_container.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_ps_claims_submission_container.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b293a2c9d8b3071e09c6d100395d2534e81a281545c8449e63cc41a7bd3a5466
description: Streamline claims processing and service delivery for public benefit programs. Authorize and track service delivery, customize claim submission forms, and use AI to extract invoice data. These capabilities help agencies accelerate claim processing, reduce manual processing, and maintain visibility throughout the service delivery lifecycle.
products:
  - Cross Cloud
release: "264"
---
# Claims Submission for Agentforce Public Sector

Streamline claims processing and service delivery for public benefit programs. Authorize and track service delivery, customize claim submission forms, and use AI to extract invoice data. These capabilities help agencies accelerate claim processing, reduce manual processing, and maintain visibility throughout the service delivery lifecycle.

- **[Authorize and Track Service Delivery Access Across Benefit and Non-Benefit Programs](https://help.salesforce.com/s/articleView?id=release-notes.rn_264_authorize_track_services.htm&release=264.0.0&type=5)**  
    Agencies can now authorize and track service delivery for operational services like court translators, expert witnesses, and investigative consultants—as well as service-based benefits to constituents like nursing support and nutrition assistance with Service Authorization and Service Delivery.
- **[Customize Claims Submission Forms and AI-Based Invoice Extraction](https://help.salesforce.com/s/articleView?id=release-notes.rn_264_ps_customize_claims.htm&release=264.0.0&type=5)**  
    Government agencies can now adapt Claims submission forms in Experience Cloud to match their workflows—adding custom fields, simplifying provider intake, and automating invoice data extraction with Unstructured Document Processing.