---
schema_version: "1"
id: 93a3a597ceb23b752404801e9a43d9d4ba69e8593277e1900d5155f9866bb36a
title: Program and Case Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_program_case_management.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_program_case_management.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b8830a819a969929508dfb7b64daec4bfa411a181b2bd7dd57d772e4ee122225
description: Give program participants a self-service way to track applications, enrollments, benefits, disbursements, and referrals by using a preconfigured Experience Cloud portal template, cutting staff inquiries.
products:
  - Cross Cloud
release: "264"
---
# Program and Case Management

Give program participants a self-service way to track applications, enrollments, benefits, disbursements, and referrals by using a preconfigured Experience Cloud portal template, cutting staff inquiries.

- **[Drive Participant Engagement and Save Staff Time with the Program Participant Portal Template](https://help.salesforce.com/s/articleView?id=release-notes.rn_program_management_participant_portal.htm&release=264.0.0&type=5)**  
    Give participants secure self-service access to their programs, applications, enrollments, benefit assignments and disbursements, and referrals, so they can engage when and where it’s convenient for them. The new Program Participant Portal Experience Cloud template includes preconfigured pages, navigation, and components, so staff spend less time on routine inquiries and more time on high-value work.