---
schema_version: "1"
id: 206197c7f65e9efd6373b8d2cda1e50eb2a15b07f1bbc7eb89ab444e4703b95d
title: Refund Shipping Fees Accurately on Multi-Shipment Returns
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_pos_shipping_fee_refund.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_pos_shipping_fee_refund.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 949731bd5370ee556bec85f5c2e4d6fb6dc154251b4072b08b227f83a8846785
description: Streamline returns and exchanges for orders with multiple delivery groups. Select specific products or whole shipments to return, and see shipping fee refunds update. This updated experience keeps refund summaries accurate and prevents duplicate shipping fee refunds.
products:
  - Cross Cloud
release: "264"
---
# Refund Shipping Fees Accurately on Multi-Shipment Returns

Streamline returns and exchanges for orders with multiple delivery groups. Select specific products or whole shipments to return, and see shipping fee refunds update. This updated experience keeps refund summaries accurate and prevents duplicate shipping fee refunds.

**Where:** This change applies to Point of Sale.

**How:** In CMS, go to **Store Management | Store Settings | Checkout**. Expand **Shipping** and turn on **Allow Shipping Fee Refund**.

![Allow Shipping Fee Refund setting in Point of Sale CMS](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-264-0-0-production-enus/550ba85b-db1a-4608-9cd4-9a65ec96e1fa/salesforce_release_notes/images/commerce/rn_comm_pos_shipping_fee_refund.png)

#### See Also

- [_Salesforce Help:_ Enable Shipping Fee Refunds for Multi-Shipment Orders for Point of Sale (can be out of date or unavailable during preview)](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_returns_shipping_fee_refunds.htm&language=en_US)