Salesforce Point of Sale Version 12.5.1

The 12.5.1 release occurs between September 30, 2026 and October 7, 2026.

The release is available to test September 30, 2026. ABM date: October 7, 2026. Hyperforce Production date: October 1, 2026.

Your testing team may find the available version 12.5.1 (28038) available to test in their TestFlight application.

  • Grow Regional Sales with Flexible, Franchise-Ready Promotions
    Franchise admins can manage promotions for their assigned stores while safely viewing corporate-wide campaigns without the ability to edit them. Corporate admins retain full oversight, editing localized campaigns as needed. Corporate admins can apply promotions to any franchise or combination of franchises, so they can run effective regional or local sales campaigns.
  • Refund Shipping Fees Accurately on Multi-Shipment Returns
    Streamline returns and exchanges for orders with multiple delivery groups. Select specific products or whole shipments to return, and see shipping fee refunds update. This updated experience keeps refund summaries accurate and prevents duplicate shipping fee refunds.
  • Prevent Double-Discounting and Speed Up Checkout by Controlling Promotion Stacking
    Keep promotions from stacking on top of manual price corrections so associates apply a total price with less math and fewer mistakes. Simpler pricing shortens associate training and moves customers through checkout faster during peak periods. Stores that prefer to combine both discounts can keep the current stacking behavior instead.
  • Boost In-Store Checkout Flexibility with Multi-Tender Pay by Link
    Accept split-tender payments that combine in-store Pay by Link with other payment types, such as cash or reward points. Apply partial amounts across multiple tenders within a single order, and watch the remaining balance update as you take each payment. Each order keeps a full tender transaction history automatically to simplify order management and refund handling.
  • Reward Customer Loyalty with Member Pricing Across Your Store
    Offer discounted member pricing on the POS app to keep loyal customers coming back and encourage more membership signups. When a store associate loads a member profile or scans a membership card at checkout, eligible items automatically switch to member pricing. Any manual price overrides that have been implemented are automatically recalculated after the switch to member pricing, so associates can spend less time adjusting prices and more time serving customers.
  • Complete International Addresses Faster by Skipping Unnecessary State Fields
    Point of Sale now skips the state field for countries that don't require one. Previously, every address needed a state regardless of country, which slowed down checkout and risked incorrect data. Now, the address form adjusts automatically based on the country the store associate selects, so the associate can complete a shipping or billing address faster.
  • Maximize Store Profitability with Net Sales Reporting Across Performance Reports
    See financial metrics that reflect true earnings after discounts, promotions, and refunds. Net sales figures now appear across key dashboards and downloadable reports, including revenue by time period, register summaries, and store reconciliation views. Monitor real store profitability and export complete datasets for deeper financial analysis.
  • Keep No-Receipt Bundle Returns Accurate and Fraud-Resistant
    Sale associates previously returned no-receipt bundles as a single item, without accounting for what's inside. Now, associates confirm each item in the bundle, which improves inventory accuracy and lowers the risk of return fraud from generic, un-itemized overrides.
  • Improve Custom Order Accuracy with Clear Email Receipt Details
    Format PunchOut custom item attributes, such as fabric, color, and configuration, as readable details on email receipts instead of raw JSON text. Configure which fields display, such as choice and description labels, to match how these details appear in the cart and on printed receipts. Customers get consistent, accurate documentation of their custom order across every receipt type.
  • Boost Post-Purchase Transparency with Tailored Product Details on Receipts
    Build customer trust and simplify order verification by showing clear, relevant product attributes directly on receipts. Including specific item details like brands or tax codes on both physical and digital receipts gives customers complete post-purchase clarity. Detailed line items help lower post-sale support requests and ensure consistent compliance across all your retail touchpoints.
  • Reduce Checkout Errors and Stay Compliant with Vertex Partial Tax Exemption Support
    Stores that use the Vertex tax engine can now apply partial tax exemptions at checkout, which reduces errors and helps maintain compliance. Previously, a partial exemption caused a cart error. Store associates had to complete the transaction without applying the customer's valid exemption, risking overcharges and compliance issues.
  • Keep Business Moving on iOS 27 with Point of Sale
    Update your store devices to iOS 27 with confidence that checkout, returns, and payments keep working. Point of Sale now supports iOS 27, so you can stay current on security and performance without disrupting store operations. Point of Sale continues to support iOS 18 and iOS 26.