Enhance Partner Experiences with Loyalty and PEM Components in Partner Central

Add Loyalty and Referral Management components to partner sites built with the Partner Central template. The components give partners self-service access to loyalty program details, benefits, promotions, and transactions. Partners can also view joint business plan information and referral experiences.

Where: This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales.

How: Give partners access to loyalty and referral information without requiring them to contact support. Add these components to your Partner Central site in Experience Builder.

  • Loyalty Program Details: Displays program information, including eligibility criteria, reward tiers, point accrual rules, and redemption options.
  • Joint Business Plans Details: Shows shared goals, revenue targets, milestones, and strategies for a joint business plan.
  • Partner Referral Welcome Container: Provides a welcome experience, onboarding context, and next steps for partners who arrive through a referral link.
  • Tile Menu Wrapper: Arranges tile-based menu items with consistent layout, spacing, and styling.
  • Points Summary: Shows partners their current loyalty point balance.
  • Benefits Table: Lists the benefits that partners can redeem with their points.
  • Active Promotions Catalogue: Displays promotions available to partners.
  • Transaction Ledger: Shows partners their loyalty transaction history.