These Order Management features are available as of October 2026.
- Complete Order Management Tasks with AI Tools
Use an AI agent to set up Order Management and complete common Order Management tasks conversationally, such as finding and canceling order items. Use the agent to cancel items in an order, quote a delivery date, or check and correct a SKU's inventory. Describe the goal in your own words. You review and confirm each change before the agent applies it. - Monitor Order Risks and Delays with Order Analytics
Get real-time visibility into active order workflows, delays, and financial risks across your fulfillment network. Order Analytics brings together summary metrics, status breakdowns by fulfillment location, and root-cause analysis for cancellations and returns.