Control Which Offers Appear in Offer Personalised Recommendations

Deliver more relevant offer recommendations by controlling which offers the recommender considers for each customer. When you create an offer recommender in Salesforce Personalization, apply ready-made filters or build your own from offer details and related information in a Data 360 data graph.

Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions with Loyalty Management and Salesforce Personalization.

When: This change is available starting in Summer '26.