Use Agentforce to ideate on appropriate promotions and offers from campaign briefs. Agentforce drafts every aspect of promotions and offers, including audiences, eligibility criteria, reward rules, and channel treatments. Preview the generated suggestions and collaborate with your stakeholders and adjust them to match the campaign's exact intent. Once everyone is aligned, create the final promotions and offers.
Where: This change applies to Lightning Experience in Enterprise, Unlimited and Developer editions where Real-Time Offer Management and Agentforce are enabled.