Fix Tracked Links with Post-Send Link Editing

If a marketer must change a tracked email link, Salesforce Customer Support can now update the destination URL directly by using an internal support tool. No resending or engineering workaround required. Changes apply to all sends of that published content version and take effect for subsequent clicks within approximately 5 minutes. If a link contains a merge field, it’s redirected to one static URL. All edits are audited with user, timestamp, and old and new values.

Where: This change applies to Salesforce Enterprise and Unlimited editions with:

  • Marketing Cloud Next Growth and Advanced editions with the Salesforce Foundations add-on
  • Marketing Cloud Account Engagement Growth, Plus, Advanced, or Premium editions with the Salesforce Foundations add-on
  • Any Marketing Cloud Engagement+ edition with the Salesforce Foundations add-on