Archive Outbound Emails with Compliance BCC

Send a copy of every outgoing email to a designated email address for archival and regulatory purposes. Configure a default blind carbon copy (BCC) address at the org level. You can also control whether individual campaigns can override the setting. Each email sent to a carbon copy (CC) and BCC recipient consumes a Salesforce Message Credit.

Where: This change applies to Salesforce Enterprise and Unlimited editions with:

  • Marketing Cloud Next Growth and Advanced editions with the Salesforce Foundations add-on
  • Marketing Cloud Account Engagement Growth, Plus, Advanced, or Premium editions with the Salesforce Foundations add-on
  • Any Marketing Cloud Engagement+ edition with the Salesforce Foundations add-on

How: From Setup, under Unified Messaging, go to Compliance BCC. Enter your BCC email address, and then turn on BCC. Optionally, allow campaign-level overrides so that marketers can turn off BCC for specific email sends in a flow.