Marketing Cloud Account Engagement

Take advantage of next-gen features in Marketing Cloud Account Engagement, including new Agentforce capabilities and enhancements to campaigns, audience management, channel support, and more.

• Disable Email Open and Click Tracking
  To support evolving tracking and privacy regulations, you can now control whether email opens or clicks are tracked in the emails that you send. Email tracking settings were added on the Account Engagement Settings page for each business unit. Choose whether to enable or disable tracking on opens, links, or advanced metrics.
• Next Gen Features
  Account Engagement customers also get access to these Winter '27 Marketing Cloud Next feature enhancements. Get more out of campaigns with Agentforce, monitor and address email deliverabilty issues, and personalize content more effectively across channels. Plus, automate tasks based on customer behavior and events with completion actions.