Connect your Jira workspace to import Jira work items into Lifecycle Center, removing the need to manually reenter work details. Once connected, search, filter, and bulk-import work items while retaining their original summaries and descriptions. Lifecycle Center creates corresponding work items that maintain a permanent reference back to their original Jira work items, ensuring full traceability between systems.
Where: This change applies to Lightning Experience in Professional, Enterprise, Performance, Unlimited, and Developer editions. API access is required in Professional Edition. This change isn't available in Government Cloud Plus or EU Operating Zone.
When: This change is available on a rolling basis starting in October, 2026.
Who: To connect a Jira workspace, you need the Lifecycle Center Admin permission. To import Jira work items, you need the Lifecycle Center Admin or Lifecycle Center User permission.
How: From the Manage Features pane on Lifecycle Center Home tab, turn on the Jira integration. Connecting your Jira workspace is a one-time, org-level setup. From the Work Items tab, select Import from Jira to start the import process.