---
schema_version: "1"
id: 65b7a2ec2ed77eeb680c80ea293f926e414d279f52696bad7669e474247c7b00
title: Transform Slack Alerts Into Structured Notifications with Rich Details
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_it_srvcs_notifications_slack_alerts_to_structured_notification.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_notifications_slack_alerts_to_structured_notification.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7fd00ec4402966749dbecc3cebb7b6cb2d5b273a20ac74c7c58d40e44d3cae3f
description: Replace plain-text Slack alerts with structured notifications with labeled sections and action buttons. Use one click to scan alert details quickly and take action directly in Slack, such as request approvals, incident acknowledgements, or status updates. Your admins can visually design notifications by using live previews and templates to speed up response times on critical alerts.
products:
  - Cross Cloud
release: "264"
---
# Transform Slack Alerts Into Structured Notifications with Rich Details

Replace plain-text Slack alerts with structured notifications with labeled sections and action buttons. Use one click to scan alert details quickly and take action directly in Slack, such as request approvals, incident acknowledgements, or status updates. Your admins can visually design notifications by using live previews and templates to speed up response times on critical alerts.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with Agentforce IT Service.