Move from manual, point-in-time evidence gathering to continuous, automated collection. Set up collection schedules that use any of 256+ prebuilt connectors to link your external systems, run the queries you define, and generate audit-ready evidence artifacts. Your organization stays audit-ready year-round with defensible evidence trails.
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions with Agentforce IT Service where Evidence Management is enabled.
Why: Compliance teams typically collect evidence by hand ahead of an audit. With Automated Evidence Collection, a low-code connector framework gathers evidence continuously, so you're always audit-ready and your evidence is defensible.
How: From the IT Compliance app, create a Collection Schedule in the guided wizard. Choose from 256+ prebuilt connectors to connect an external system such as AWS, Splunk, Jira, or Tenable by using named credentials, define the query to run (SPL, JQL, or KQL), and set the cadence. After you activate the schedule, each run produces an Evidence Artifact record that you can review and attach to your controls.