---
schema_version: "1"
id: 979a9815b53cc0085cd85d53f432515009554aa8bfb49565e07e1434b85f8a44
title: Protect Claim Budgets with Automated Reserve Checks at Payment Time
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_insurance_claims_reserve_checks.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_insurance_claims_reserve_checks.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 028679719724c82e6577f0f92bf4e2084e63294cd2df8c7492352c7d307e38af
description: Set loss and expense reserves directly on each claim to establish a financial plan for the overall claim, alongside the reserves your adjusters already maintain on each claim coverage. At payment time, standard payments stay within the loss and expense limits you set at both the claim and coverage levels, and ex-gratia payments complete with a warning so your adjusters can handle exceptional cases. Supervisors can look up every reserve change with the amount and reason for each adjustment. After each payment, your adjusters see the remaining reserve at both the claim and coverage levels.
products:
  - Cross Cloud
release: "264"
---
# Protect Claim Budgets with Automated Reserve Checks at Payment Time

Set loss and expense reserves directly on each claim to establish a financial plan for the overall claim, alongside the reserves your adjusters already maintain on each claim coverage. At payment time, standard payments stay within the loss and expense limits you set at both the claim and coverage levels, and ex-gratia payments complete with a warning so your adjusters can handle exceptional cases. Supervisors can look up every reserve change with the amount and reason for each adjustment. After each payment, your adjusters see the remaining reserve at both the claim and coverage levels.

**Where:** This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions with Digital Insurance.