Keep your claims team focused on adjudicating claims while high-value payments reach the right manager for approval automatically. Adjusters submit payments with instant visibility into whether each one falls within their authority and managers receive high-value approval requests directly in their queue. Your team no longer needs to track down approvers manually or wait on email chains for a high-value payment to clear. Claims get paid faster, compliance is maintained without extra effort, and every decision is on record.
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions with Digital Insurance.