Self-service routing options are now available for Salesforce Edge Network through the My Domain Setup page. Also, Regional Routing is available to all Hyperforce orgs globally.
Where: This change applies to Salesforce Edge Network in Lightning Experience and Salesforce Classic in Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions.
Why: Manage Salesforce Edge Network routing without opening a support case. Admins can switch between available routing methods directly from My Domain. Regional Routing—which directs traffic through Salesforce Edge Network locations within your org's region—is now available to all Hyperforce orgs globally, not only orgs in Japan. Global Selective Routing bypasses Middle East network locations, helping customers whose users face firewall-related connectivity issues.
How: From Setup, in the Quick Find box, enter My Domain, and then select My Domain. Under Routing and Policies, select Edit, and then select your preferred routing option. To turn on Global Selective Routing for the first time, contact Salesforce Customer Support. After Salesforce approves your request, you can switch between routing options on the My Domain page.
