---
schema_version: "1"
id: 3233bd31dcf7df87721b7031ff4f0844dd3f5ae6b65a110912e94bbe579ac1b0
title: Start Every Interaction with an AI-Generated Summary
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_health_pcc_gen_ai_summaries.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_health_pcc_gen_ai_summaries.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6a250f2b70f20b4296525376aebc5489d4ccecde1bfdd133e76e1504f5cd3b5a
description: Help your reps quickly understand who they're speaking with and why they're calling. New AI-generated summaries pull data in parallel from Agentforce Health objects and Data 360 to create a unified view of member plan details, claims, clinical information, and provider data. Every conversation starts with full context, so reps spend their time helping, not hunting through tabs and systems.
products:
  - Cross Cloud
release: "264"
---
# Start Every Interaction with an AI-Generated Summary

Help your reps quickly understand who they're speaking with and why they're calling. New AI-generated summaries pull data in parallel from Agentforce Health objects and Data 360 to create a unified view of member plan details, claims, clinical information, and provider data. Every conversation starts with full context, so reps spend their time helping, not hunting through tabs and systems.

**Where:** This change applies to Lightning Experience in Enterprise and Unlimited editions with the Health Cloud, Agentforce for Health Cloud, and Data Cloud add-on licenses.

**When:** This feature is available starting October 2, 2026.

**How:** From Setup, go to the Health Generative AI Setup page and follow the guided setup.

#### See Also

- [_Salesforce Help:_ Agentforce Health Generative AI Summaries](https://help.salesforce.com/s/articleView?id=ind.hc_admin_gen_ai_summaries.htm&language=en_US)