---
schema_version: "1"
id: 0be29935016147bb4e8d653757e73ed7fe1657cb0384137891c92552a1d26eb2
title: Create a Messaging Channel with a Headless Claude Skill
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_headless_channel_skill.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_headless_channel_skill.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a3455ccc863efa26d1f00d2c52e4038d3268d8946e32e5a38349c784448c1337
description: Launch a new Facebook, WhatsApp, LINE, or Apple Messages for Business channel in just minutes with a new Claude skill. The service_de_headless_channel_configure skill asks what channel type you need, and proceeds to configure the entire setup across multiple applications, incorporating APIs, and setting up a routing solution. Previously, this level of context-switching in channel setup took over 15 minutes.
products:
  - Cross Cloud
release: "264"
---
# Create a Messaging Channel with a Headless Claude Skill

Launch a new Facebook, WhatsApp, LINE, or Apple Messages for Business channel in just minutes with a new Claude skill. The service\_de\_headless\_channel\_configure skill asks what channel type you need, and proceeds to configure the entire setup across multiple applications, incorporating APIs, and setting up a routing solution. Previously, this level of context-switching in channel setup took over 15 minutes.

**Where:** This change applies to Facebook, WhatsApp, LINE, or Apple Messages for Business channels in Service Cloud. [View required editions](https://help.salesforce.com/s/articleView?id=service.messaging_editions.htm&type=5&language=en_US). The service\_de\_headless\_channel\_configure skill runs in supported AI coding environments that have access to the Salesforce Skills repository.

**When:** The skill is available in the Salesforce Skills repository as of August 28, 2026.

**How:** In a supported AI coding environment with access to the Salesforce Skills repository, run the service\_de\_headless\_channel\_configure skill and respond to the prompts to configure the channel.

#### See Also

- [_Salesforce Help_: Create or Upgrade to an Enhanced WhatsApp Channel](https://help.salesforce.com/s/articleView?id=service.messaging_whatsapp_enhanced.htm&type=5&language=en_US)
- [_Salesforce Help_: Create an Apple Messages for Business Channel](https://help.salesforce.com/s/articleView?id=service.messaging_create_apple_channel.htm&type=5&language=en_US)
- [_Salesforce Help_: Create a LINE Messaging Channel](https://help.salesforce.com/s/articleView?id=service.messaging_line_create.htm&type=5&language=en_US)
- [_Salesforce Help_: Create a Facebook Messenger Channel](https://help.salesforce.com/s/articleView?id=service.livemessage_setup_facebook_messenger_channels.htm&type=5&language=en_US)