Create Industry-Specific Promotions with Decision Tables and Custom Eligibility Rules

Create promotions based on your brand-specific parameters to configure and evaluate rules in bulk. Instead of using predefined retail templates, use decision tables to define custom business logic with multiple input conditions and automatically apply the appropriate rewards.

Where: This change applies to Lightning Experience in Enterprise, Unlimited and Developer editions where Global Promotions Management is enabled.

How: To set up a Decision Table-based custom promotion template, create a Decision Table and select Global Promotions Management as the Application Usage. Define the evaluation and reward outputs for each condition. Then create a custom promotion template based on that Decision Table, by selecting Decision Table-Based Promotion template. At runtime, the decision table evaluates the rules and passes matching output values at the cart or product level to Global Promotions Management for promotion application.